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- Tasks: Lead key B2B partnerships, driving growth and ensuring high-quality experiences.
- Company: Join British Gas, a family of brands revolutionising energy for a greener future.
- Benefits: Flexible working, comprehensive support for your well-being, and career development opportunities.
- Why this job: Be at the forefront of sustainability while building meaningful partnerships.
- Qualifications: Experience in senior account management and strong relationship-building skills required.
- Other info: Dynamic environment with a focus on personal growth and community impact.
The predicted salary is between 43200 - 72000 £ per year.
Join us, be part of more. We are so much more than an energy company. We are a family of brands revolutionising how we power the planet. We are energisers. One team of 21,000 colleagues that is energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer.
About your team: At British Gas, our mission is to sell it and mend it. We have been powering the UK’s homes and businesses for over 200 years - but supplying energy is just part of what we do. We are making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we are making it cheaper and easier for our customers to reduce their carbon footprint.
Overview: Join us as the primary relationship lead for some of British Gas’s most important strategic B2B partners. You will shape long-term success, drive commercial performance, and ensure partners get a seamless, high-quality experience. If you thrive on building relationships, solving problems, and growing partnerships, this role puts you right at the heart of our growth strategy.
About the role:
- Own senior partner relationships, representing British Gas in key engagements and leading regular performance reviews.
- Drive commercial results, ensuring revenue, profitability and contracted commitments stay on track.
- Spot growth opportunities, negotiating renewals, upsells and new service extensions.
- Champion operational excellence, working across internal teams to resolve issues, improve delivery and keep SLAs and KPIs on target.
- Manage risk and compliance, ensuring contracts, governance and regulatory requirements are met.
- Act as the internal voice of the partner, providing insight to shape future propositions and strengthen long-term collaboration.
What success looks like:
- Strong revenue and profitability across your partnerships.
- High partner satisfaction and long-term retention.
- Consistent performance against SLAs and KPIs.
- Clear growth plans and successful renewals.
- Confident, data-driven reporting and relationship management.
What we’re looking for:
- Experience in senior account management and/or strategic partnerships within a large, complex corporate organisation.
- Demonstrable senior-level gravitas, with the ability to build trust and influence at C-suite and executive level within assigned partnerships.
- Able to operate as the Voice of the Partner internally, holding the organisation to account for delivery, while acting as the Voice of the Company externally, holding partners accountable for performance beyond contractual commitments.
- Comfortable operating in ambiguous, fast-moving environments, with strong capability in conflict resolution and stakeholder management.
- Strong experience across contract negotiation, renewals, contract management, compliance, and operational performance management.
- A proactive, collaborative working style with a clear focus on outcomes and value realisation.
- Proven experience deploying and landing contractual commitments across matrixed organisations.
- A growth mindset with strong commercial instincts, including a track record of retaining and growing multi-million-pound accounts.
- Motivated by building meaningful, long-term partnerships and excited by the opportunity to help shape the future of British Gas collaborations.
Why should you apply? We are not a perfect place - but we are a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too.
If you’re full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.
Head of Account Management in Stockport employer: British Gas
Contact Detail:
British Gas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Account Management in Stockport
✨Tip Number 1
Network like a pro! Reach out to current employees at British Gas on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Head of Account Management role. Personal connections can give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by understanding British Gas's mission and values. Show us how your experience aligns with our commitment to sustainability and innovation. We want to see your passion for making a difference in the energy sector!
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've built successful partnerships and driven commercial results in your previous roles. We love hearing about real-life experiences that demonstrate your capabilities.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role. It’s also a great opportunity to reiterate why you’re the perfect fit for the Head of Account Management position.
We think you need these skills to ace Head of Account Management in Stockport
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role and our mission shine through. We want to see how your values align with ours, especially when it comes to creating a greener future.
Tailor Your Experience: Make sure to highlight your relevant experience in senior account management and strategic partnerships. We’re looking for specific examples that demonstrate your ability to build relationships and drive commercial results.
Be Data-Driven: In your application, don’t shy away from showcasing your data-driven approach. We love candidates who can back up their achievements with numbers, so include any metrics that illustrate your success in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team at British Gas.
How to prepare for a job interview at British Gas
✨Know Your Partners
Before the interview, dive deep into understanding British Gas's strategic partnerships. Familiarise yourself with their key B2B partners and how these relationships drive commercial performance. This knowledge will help you demonstrate your ability to manage and grow these partnerships effectively.
✨Showcase Your Gravitas
As a Head of Account Management, you'll need to influence at the C-suite level. Prepare examples from your past experiences where you've successfully built trust and rapport with senior stakeholders. Highlight your ability to navigate complex corporate environments and resolve conflicts.
✨Be Data-Driven
British Gas values data-driven decision-making. Come prepared with metrics and examples that showcase your success in managing revenue, profitability, and performance against SLAs and KPIs. This will illustrate your capability to report confidently and manage relationships effectively.
✨Emphasise Your Growth Mindset
The role requires a proactive approach to spotting growth opportunities. Share specific instances where you've identified and capitalised on upselling or renewal opportunities in previous roles. This will show your potential to contribute to British Gas's growth strategy.
