At a Glance
- Tasks: Diagnose, repair, and maintain kitchen and white goods appliances in customers' homes.
- Company: Join British Gas, a trusted name in energy with a mission for a greener future.
- Benefits: Competitive contractor rates, flexible work, and strong support from a renowned brand.
- Other info: Enjoy a supportive environment that values your growth and well-being.
- Why this job: Be part of a team making a real impact on sustainability and customer satisfaction.
- Qualifications: At least 2 years' experience in white goods repair and excellent customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer.
We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.
About your team: At British Gas, our mission is to sell it and mend it. We've been powering the UK's homes and businesses for over 200 years - but supplying energy is just part of what we do. We're making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we're making it cheaper and easier for our customers to reduce their carbon footprint.
At British Gas, our engineers are at the heart of what we do. Every day, customers invite us into their homes because they trust us to put things right, quickly, safely and professionally. We're now looking for experienced White Goods Engineers (Contractors) to work alongside our established engineering community and help us deliver on our British Gas Service Promise, including our commitment to same-day fixes wherever possible.
This is a great opportunity for skilled, customer-focused engineers who take pride in their work and want consistent, flexible contractor work with one of the UK's most recognised service brands.
The Role: As a contractor White Goods Engineer supporting British Gas, you'll attend customers' homes to diagnose, repair and maintain a wide range of kitchen and white goods appliances. You'll be trusted to work independently in the field, representing the British Gas brand in customers' homes, while having access to strong operational, managerial and technical support when you need it. Some repairs can be complex, so confidence, experience and a calm, professional approach are essential.
Typical appliances you'll work on will be washing machines, tumble dryers, dishwashers, refrigeration & microwaves.
Why Work With British Gas?
- Consistent volumes of work with a trusted household name
- Competitive contractor rates - DOE
- Local work allocation where possible
- Structured job flow and scheduling support
- Access to technical guidance and field support when required
- Opportunity for ongoing, long-term contractor engagement
What We're Looking For:
- At least 2 years' proven, hands-on experience repairing white goods appliances
- Broad technical knowledge across multiple appliance types
- Strong fault-finding and diagnostic capability
- Excellent customer service skills - you understand that how you fix matters as much as what you fix
- A commitment to safe working and first-time-fix outcomes
- Pride in your workmanship and professionalism in customers' homes
Contractor Essentials:
- Self-employed / contractor status
- Your own tools and test equipment appropriate for white goods repair
- Full UK driving licence and access to a suitable vehicle
- Relevant insurances (e.g. Public Liability)
If you're an experienced White Goods Engineer who takes pride in delivering great service and wants the backing of a brand customers know and trust, we'd love to hear from you.
Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too.
If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.
White Goods Engineers (Contractors) in Southampton employer: British Gas
Contact Detail:
British Gas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land White Goods Engineers (Contractors) in Southampton
✨Tip Number 1
Network like a pro! Reach out to fellow engineers and industry contacts. You never know who might have a lead on a contract or can put in a good word for you.
✨Tip Number 2
Show off your skills! Consider creating a portfolio of your best work or even a short video demonstrating your repair techniques. This can really set you apart from the competition.
✨Tip Number 3
Be proactive! Don’t just wait for job postings. Reach out directly to companies like British Gas through our website and express your interest. A personal touch can go a long way!
✨Tip Number 4
Stay updated on industry trends and technologies. Being knowledgeable about the latest appliances and repair techniques shows you're committed and can help you ace those interviews.
We think you need these skills to ace White Goods Engineers (Contractors) in Southampton
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your hands-on experience with white goods appliances in your application. We want to see that you've got the skills and knowledge to diagnose and repair a variety of kitchen appliances, so don’t hold back!
Customer Service Matters: Since you'll be representing British Gas in customers' homes, it's crucial to showcase your excellent customer service skills. Share examples of how you've gone above and beyond for customers in the past – we love to see that commitment!
Tailor Your Application: Take a moment to tailor your application to our job description. Use the same language and key phrases we’ve mentioned, as it shows you understand what we're looking for and that you're genuinely interested in joining our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with British Gas!
How to prepare for a job interview at British Gas
✨Know Your Appliances
Make sure you brush up on your knowledge of the specific white goods you'll be working with. Familiarise yourself with common issues and repairs for washing machines, dishwashers, and other appliances. This will not only help you answer technical questions but also show your passion for the role.
✨Showcase Your Customer Service Skills
Since you'll be representing British Gas in customers' homes, it's crucial to demonstrate your excellent customer service skills during the interview. Share examples of how you've handled difficult situations or provided exceptional service in the past. This will highlight your understanding of the importance of customer satisfaction.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and technical expertise. Think about past experiences where you diagnosed and repaired complex issues. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Emphasise Safety and Professionalism
British Gas values safe working practices and professionalism in customers' homes. Be prepared to discuss how you ensure safety while working and how you maintain a professional demeanor. This will reassure the interviewers that you take pride in your work and understand the responsibilities that come with the role.