Head of Account Management in London
Head of Account Management

Head of Account Management in London

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead key B2B partner relationships and drive commercial success for British Gas.
  • Company: Join a leading energy provider with a focus on strategic partnerships.
  • Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
  • Why this job: Be at the forefront of growth strategy and make a real impact in the industry.
  • Qualifications: Experience in senior account management and strong relationship-building skills.
  • Other info: Opportunity to shape long-term success and drive innovation in partnerships.

The predicted salary is between 43200 - 72000 £ per year.

Join us as the primary relationship lead for some of British Gas’s most important strategic B2B partners. You’ll shape long‑term success, drive commercial performance, and ensure partners get a seamless, high‑quality experience. If you thrive on building relationships, solving problems, and growing partnerships, this role puts you right at the heart of our growth strategy.

Responsibilities:

  • Own senior partner relationships, representing British Gas in key engagements and leading regular performance reviews.
  • Drive commercial results, ensuring revenue, profitability and contracted commitments stay on track.
  • Spot growth opportunities, negotiating renewals, upsells and new service extensions.
  • Champion operational excellence, working across internal teams to resolve issues, improve delivery and keep SLAs and KPIs on target.
  • Manage risk and compliance, ensuring contracts, governance and regulatory requirements are met.
  • Act as the internal voice of the partner, providing insight to shape future propositions and strengthen long‑term collaboration.

What success looks like:

  • Strong revenue and profitability across your partnerships.
  • High partner satisfaction and long‑term retention.
  • Consistent performance against SLAs and KPIs.
  • Clear growth plans and successful renewals.
  • Confident, data‑driven reporting and relationship management.

What We’re Looking For:

Experience in senior

Head of Account Management in London employer: British Gas

At British Gas, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As the Head of Account Management, you will not only lead key B2B partnerships but also benefit from extensive professional development opportunities and a supportive environment that values your contributions. Located in a vibrant area, our team enjoys a healthy work-life balance, competitive benefits, and the chance to make a meaningful impact in the energy sector.
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Contact Detail:

British Gas Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Account Management in London

✨Tip Number 1

Network like a pro! Attend industry events, webinars, and meetups to connect with potential employers and partners. Building relationships in person can give you an edge over other candidates.

✨Tip Number 2

Showcase your skills! Create a personal website or LinkedIn profile that highlights your achievements and experience in account management. Make it easy for employers to see how you can drive commercial performance.

✨Tip Number 3

Prepare for interviews by researching the company and its partners. Understand their needs and challenges so you can demonstrate how you’ll ensure a seamless, high-quality experience for them.

✨Tip Number 4

Apply through our website! We want to see your application directly, and it shows you're genuinely interested in joining our team. Plus, it makes it easier for us to keep track of your application.

We think you need these skills to ace Head of Account Management in London

Relationship Management
Commercial Acumen
Negotiation Skills
Operational Excellence
Performance Review
Risk Management
Compliance Knowledge
Data-Driven Reporting
Problem-Solving Skills
Growth Strategy Development
Stakeholder Engagement
Service Delivery Improvement
Contract Management
KPI Management

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Head of Account Management role. Highlight your experience in managing B2B partnerships and driving commercial performance, as this will show us you understand what we're looking for.

Showcase Your Relationship Skills: We want to see how you've built and maintained strong relationships in the past. Use specific examples that demonstrate your ability to solve problems and grow partnerships, as this is key to success in this role.

Be Data-Driven: Since the role involves confident reporting and relationship management, include any relevant metrics or achievements in your application. This will help us see your impact on revenue and partner satisfaction.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at British Gas

✨Know Your Partners

Before the interview, research British Gas and their key B2B partners. Understand their business model, recent news, and challenges they face. This will help you demonstrate your knowledge and show that you're genuinely interested in building those relationships.

✨Showcase Your Problem-Solving Skills

Prepare examples from your past experiences where you've successfully solved problems for clients or partners. Highlight how your actions led to improved satisfaction or revenue. This will illustrate your ability to drive commercial performance and manage partner relationships effectively.

✨Be Data-Driven

Familiarise yourself with relevant metrics and KPIs that are important in account management. Be ready to discuss how you've used data to inform decisions and improve performance in previous roles. This will align with their focus on confident, data-driven reporting.

✨Demonstrate Collaborative Spirit

Since the role involves working across internal teams, prepare to discuss how you've collaborated with different departments in the past. Share specific instances where your teamwork led to operational excellence and successful outcomes for partners.

Head of Account Management in London
British Gas
Location: London
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  • Head of Account Management in London

    London
    Full-Time
    43200 - 72000 £ / year (est.)
  • B

    British Gas

    5000+
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