British Gas in Leicester is seeking a Business High Level Complaints Specialist to manage and resolve complex customer complaints end-to-end. In this role, you will act as a key contact for customers, ensuring fair resolutions while protecting the company’s reputation.
The ideal candidate will have experience in handling challenging complaints and demonstrate excellent communication and decision-making skills. The position includes a competitive salary of £33,237 plus potential bonuses.
With a commitment to employee support and well-being, British Gas offers a hybrid working model post-training.
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