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- Tasks: Repair and maintain a variety of white goods in customers' homes.
- Company: Join British Gas, a leader in sustainable energy solutions.
- Benefits: Competitive salary, flexible rewards, and support for your well-being.
- Other info: Be part of a supportive team focused on positive change.
- Why this job: Make a real impact on sustainability while growing your career.
- Qualifications: 2+ years experience in white goods repair and strong customer service skills.
The predicted salary is between 40133 - 47000 £ per year.
Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.
About your team: At British Gas, our mission is to sell it and mend it. We've been powering the UK's homes and businesses for over 200 years - but supplying energy is just part of what we do. We're making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we're making it cheaper and easier for our customers to reduce their carbon-footprint.
About your role: Working in South London. We need White Goods engineers to join our team of experienced Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas' Service Promise! of same day fix for our customers. Base Salary is £40,133 with uncapped OTE - £47,000 is a realistic expectation through our fantastic field reward scheme. Being there for our customers is our priority. You will be attending customers home to repair and maintain an array of white goods and appliances. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and you will need a minimum of 2 years on the job experience to tackle most jobs.
Here's what we're looking for:
- Extensive, evidenced experience in the repair and/or maintenance of a wide range of white goods including dishwashers, washing machines, refrigerators, tumble dryers and microwaves.
- In addition to your technical expertise, your customer service skills and ability to solve problems will enable you to diagnose defects, work safely to ensure a first-time fix for your customer.
Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you.
If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.
Locations
Kitchen Appliance Engineer in Glasgow, North East employer: British Gas
Contact Detail:
British Gas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kitchen Appliance Engineer in Glasgow, North East
✨Tip Number 1
Get to know the company! Before your interview, dive into British Gas's mission and values. Show us that you’re not just another candidate but someone who genuinely cares about making a difference in energy efficiency and sustainability.
✨Tip Number 2
Practice your problem-solving skills! As a Kitchen Appliance Engineer, you'll need to think on your feet. Brush up on common appliance issues and how to fix them, so you can impress us with your technical know-how during the interview.
✨Tip Number 3
Show off your customer service skills! We want to see how you handle tricky situations with customers. Think of examples from your past experiences where you turned a challenging interaction into a positive outcome.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team and being part of something bigger than just a job.
We think you need these skills to ace Kitchen Appliance Engineer in Glasgow, North East
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our mission to create a greener future.
Highlight Relevant Experience: Make sure to showcase your experience with white goods and appliances. We’re looking for engineers who can demonstrate their skills in repair and maintenance, so don’t hold back on those details!
Tailor Your Application: Take a moment to customise your application for this specific role. Mention how your background aligns with our values and the responsibilities outlined in the job description. It shows us you’ve done your homework!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at British Gas
✨Know Your Appliances
Make sure you brush up on your knowledge of white goods, especially the specific models mentioned in the job description. Be ready to discuss common issues and repairs for dishwashers, washing machines, refrigerators, tumble dryers, and microwaves. This will show that you're not just technically skilled but also genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since customer service is a big part of this role, prepare examples of how you've successfully interacted with customers in the past. Think about times when you solved problems or turned a negative experience into a positive one. This will demonstrate your ability to uphold British Gas' Service Promise.
✨Prepare for Technical Questions
Expect some technical questions during the interview. Brush up on your troubleshooting techniques and be ready to explain your thought process when diagnosing defects. Practising with a friend or mentor can help you articulate your expertise clearly and confidently.
✨Emphasise Your Commitment to Sustainability
British Gas is focused on creating a greener future, so be prepared to discuss your views on sustainability and how you can contribute to their mission. Share any relevant experiences or ideas you have about energy efficiency and reducing carbon footprints, as this aligns with their values.