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- Tasks: Repair and maintain a variety of white goods in customers' homes.
- Company: Join British Gas, a leader in sustainable energy solutions.
- Benefits: Competitive salary, flexible rewards, and strong support for personal growth.
- Other info: Dynamic team environment with a focus on work-life balance and community support.
- Why this job: Make a real impact on sustainability while helping customers every day.
- Qualifications: 2+ years experience in white goods repair and excellent customer service skills.
The predicted salary is between 40133 - 47000 £ per year.
Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is MoreThanACareer.
We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.
About your team: At British Gas, our mission is to sell it and mend it. We've been powering the UK's homes and businesses for over 200 years - but supplying energy is just part of what we do. We're making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we're making it cheaper and easier for our customers to reduce their carbon footprint.
About your role: Working in South London, we need White Goods engineers to join our team of experienced Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas' Service Promise of same day fix for our customers. Base Salary is £40,133 with uncapped OTE - £47,000 is a realistic expectation through our fantastic field reward scheme. Being there for our customers is our priority. You will be attending customers' homes to repair and maintain an array of white goods and appliances. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and you will need a minimum of 2 years on the job experience to tackle most jobs.
Here's what we're looking for:
- Extensive, evidenced experience in the repair and/or maintenance of a wide range of white goods including dishwashers, washing machines, refrigerators, tumble dryers and microwaves.
- Your customer service skills and ability to solve problems will enable you to diagnose defects, work safely to ensure a first-time fix for your customer.
Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too.
If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you.
Locations
Kitchen Appliance Engineer in Edinburgh, Scotland employer: British Gas
Contact Detail:
British Gas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kitchen Appliance Engineer in Edinburgh, Scotland
✨Tip Number 1
Get to know the company! Before your interview, dive into British Gas's mission and values. Show us that you’re not just another candidate but someone who genuinely cares about making a difference in energy efficiency and sustainability.
✨Tip Number 2
Practice your problem-solving skills! As a Kitchen Appliance Engineer, you'll need to diagnose issues on the spot. Brush up on common appliance problems and think through how you'd tackle them. We love seeing candidates who can think on their feet!
✨Tip Number 3
Show off your customer service skills! Remember, it’s not just about fixing appliances; it’s about making our customers feel valued. Share examples of how you've gone above and beyond for customers in the past during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our amazing team. Don’t miss out on being part of something bigger!
We think you need these skills to ace Kitchen Appliance Engineer in Edinburgh, Scotland
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about being part of a team that's making a real difference in energy efficiency and sustainability.
Highlight Relevant Experience: Make sure to showcase your experience with white goods repair and maintenance. We’re looking for evidence of your skills, so don’t hold back on detailing your past roles and achievements that relate to this position.
Tailor Your Application: Take a moment to customise your application for us. Use keywords from the job description and align your skills with what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our family.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at British Gas
✨Know Your White Goods
Make sure you brush up on your knowledge of white goods, especially the specific appliances mentioned in the job description. Be ready to discuss your hands-on experience with dishwashers, washing machines, and other appliances. This will show that you’re not just familiar with the tech but can also troubleshoot effectively.
✨Showcase Your Customer Service Skills
Since customer service is a big part of the role, prepare examples of how you've successfully interacted with customers in the past. Think about times when you solved a problem or went above and beyond to ensure customer satisfaction. This will highlight your ability to embody British Gas' Service Promise.
✨Demonstrate Problem-Solving Abilities
Be ready to tackle hypothetical scenarios during the interview. Practice explaining how you would diagnose and fix common issues with white goods. This will demonstrate your technical expertise and your logical approach to problem-solving, which is crucial for the role.
✨Align with Their Values
British Gas is all about sustainability and community impact. Research their initiatives and be prepared to discuss how your personal values align with theirs. Showing that you’re passionate about making a positive change will resonate well with the interviewers and set you apart from other candidates.