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- Tasks: Repair and maintain a variety of white goods in customers' homes.
- Company: Join British Gas, a leader in energy innovation and sustainability.
- Benefits: Competitive salary, flexible rewards, and support for your well-being.
- Other info: Be part of a supportive team focused on personal and professional growth.
- Why this job: Make a real impact on customers' lives while promoting a greener future.
- Qualifications: 2+ years experience in white goods repair and strong customer service skills.
The predicted salary is between 40133 - 47000 £ per year.
Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.
About your team: At British Gas, our mission is to sell it and mend it. We've been powering the UK's homes and businesses for over 200 years - but supplying energy is just part of what we do. We're making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we're making it cheaper and easier for our customers to reduce their carbon-footprint.
About your role: Working in South London. We need White Goods engineers to join our team of experienced Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas' Service Promise! of same day fix for our customers. Base Salary is £40,133 with uncapped OTE - £47,000 is a realistic expectation through our fantastic field reward scheme. Being there for our customers is our priority. You will be attending customers home to repair and maintain an array of white goods and appliances. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and you will need a minimum of 2 years on the job experience to tackle most jobs.
Here's what we're looking for:
- Extensive, evidenced experience in the repair and/or maintenance of a wide range of white goods including dishwashers, washing machines, refrigerators, tumble dryers and microwaves.
- In addition to your technical expertise, your customer service skills and ability to solve problems will enable you to diagnose defects, work safely to ensure a first-time fix for your customer.
Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you.
If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.
Locations
Kitchen Appliance Engineer in Dunfermline, Fife employer: British Gas
Contact Detail:
British Gas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kitchen Appliance Engineer in Dunfermline, Fife
✨Tip Number 1
Get to know the company! Before your interview, dive into British Gas's mission and values. Show us that you’re not just another candidate but someone who genuinely cares about making a difference in energy efficiency and sustainability.
✨Tip Number 2
Practice your problem-solving skills! As a Kitchen Appliance Engineer, you'll need to think on your feet. Brush up on common appliance issues and how to fix them, so you can impress us with your technical know-how during the interview.
✨Tip Number 3
Show off your customer service skills! We want to see how you handle tricky situations with customers. Prepare some examples of how you've gone above and beyond to help clients in the past – it’ll make you stand out!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team and being part of something bigger than just a job.
We think you need these skills to ace Kitchen Appliance Engineer in Dunfermline, Fife
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our mission to create a greener future.
Highlight Relevant Experience: Make sure to showcase your experience with white goods and appliances. We’re looking for engineers who can hit the ground running, so detail your hands-on experience and any specific repairs you've tackled in the past.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and qualities we’re looking for. Mention how your customer service skills align with our Service Promise – it’ll make you stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at British Gas
✨Know Your Appliances
Make sure you brush up on your knowledge of white goods, especially the specific models mentioned in the job description. Be ready to discuss common issues and repairs for dishwashers, washing machines, and other appliances. This shows your technical expertise and passion for the role.
✨Showcase Your Customer Service Skills
Since customer satisfaction is key, prepare examples of how you've successfully resolved customer issues in the past. Highlight your problem-solving abilities and how you ensure a first-time fix, as this aligns perfectly with the company's service promise.
✨Emphasise Teamwork and Support
Talk about your experience working in teams and how you’ve supported colleagues in challenging situations. Mentioning your willingness to learn from mentors and collaborate with fellow engineers will resonate well with their team-oriented culture.
✨Align with Their Values
Research British Gas's commitment to sustainability and energy efficiency. Be prepared to discuss how your personal values align with theirs, and express your enthusiasm for contributing to a greener future. This will show that you're not just looking for a job, but a purpose-driven career.