Customer Listening Program Manager in Edinburgh

Customer Listening Program Manager in Edinburgh

Edinburgh Full-Time 36000 - 60000 £ / year (est.) No working from home possible
British Gas

At a Glance

  • Tasks: Lead customer feedback initiatives to enhance our energy solutions and community impact.
  • Company: A forward-thinking energy company committed to sustainability and positive change.
  • Benefits: Attractive salary, flexible working options, and opportunities for personal growth.
  • Other info: Be part of a diverse team dedicated to creating a greener future.
  • Why this job: Join a passionate team making a real difference in the fight against climate change.
  • Qualifications: Experience in customer engagement and a passion for sustainability.

The predicted salary is between 36000 - 60000 £ per year.

Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities.

Customer Listening Program Manager in Edinburgh employer: British Gas

As a Customer Listening Program Manager at our innovative energy company, you'll be part of a dynamic team dedicated to creating a sustainable future. We offer a collaborative work culture that prioritises employee growth and development, alongside competitive benefits that support your well-being. Join us in making a meaningful impact while enjoying the unique advantage of working in a forward-thinking environment that values your contributions.

British Gas

Contact Details:

British Gas Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Listening Program Manager in Edinburgh

Tip Number 1

Network like a pro! Reach out to current employees or connections in the energy sector. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

Tip Number 2

Prepare for the interview by researching the company’s values and recent projects. Show us that you’re not just interested in the role but also in being part of our mission to create a greener future.

Tip Number 3

Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to let your passion for sustainability show!

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest roles and updates there, making it easier for us to connect.

We think you need these skills to ace Customer Listening Program Manager in Edinburgh

Customer Engagement
Data Analysis
Project Management
Communication Skills
Stakeholder Management
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through. We want to see how excited you are about being part of a team that's making a real difference in the energy sector!

Tailor Your CV:Make sure your CV is tailored to the Customer Listening Program Manager role. Highlight relevant experience and skills that align with our mission of creating a greener, fairer future. We love seeing how your background fits with our goals!

Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for this position. Share specific examples of how you've contributed to positive change in previous roles. We appreciate a personal touch!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at British Gas

Know the Company Inside Out

Before your interview, dive deep into the company's mission and values. Understand their commitment to a greener future and how they aim to revolutionise energy. This will not only impress your interviewers but also help you align your answers with their goals.

Showcase Your Listening Skills

As a Customer Listening Program Manager, your ability to listen and respond to customer feedback is crucial. Prepare examples from your past experiences where you've successfully gathered and acted on customer insights. This will demonstrate your capability in this role.

Prepare Thoughtful Questions

Interviews are a two-way street. Prepare insightful questions about the company's initiatives and how they measure success in their customer listening programmes. This shows your genuine interest and helps you assess if the company is the right fit for you.

Emphasise Team Collaboration

Highlight your experience working in teams, especially in cross-functional settings. The company values collaboration, so share specific instances where you’ve worked with diverse teams to achieve common goals, particularly in driving positive change.