At a Glance
- Tasks: Repair and maintain a variety of white goods in customers' homes.
- Company: Join British Gas, a leader in sustainable energy solutions.
- Benefits: Competitive salary with uncapped earnings, flexible rewards, and support for your well-being.
- Why this job: Make a real impact on sustainability while growing your career in a supportive environment.
- Qualifications: 2+ years experience in white goods repair and strong customer service skills.
- Other info: Be part of a team that values your voice and personal growth.
The predicted salary is between 38589 - 47000 £ per year.
Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.
At British Gas, our mission is to sell it and mend it. We've been powering the UK's homes and businesses for over 200 years but supplying energy is just part of what we do. We're making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we're making it cheaper and easier for our customers to reduce their carbon footprint.
We need White Goods engineers to join our team of experienced Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas' Service Promise of same day fix for our customers. Base Salary is £38,589 with uncapped OTE - £47,000 is a realistic expectation through our fantastic field reward scheme. London Weighting applied where applicable.
Being there for our customers is our priority. You will be attending customers' homes to repair and maintain an array of white goods and appliances. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and you will need a minimum of 2 years on the job experience to tackle most jobs.
Here's what we're looking for:
- Extensive, evidenced experience in the repair and/or maintenance of a wide range of white goods including dishwashers, washing machines, refrigerators, tumble dryers and microwaves.
- In addition to your technical expertise, your customer service skills and ability to solve problems will enable you to diagnose defects, work safely to ensure a first-time fix for your customer.
We're not a perfect place but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too.
If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.
Kitchen Appliance Engineer in Cardiff employer: British Gas
Contact Detail:
British Gas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kitchen Appliance Engineer in Cardiff
✨Tip Number 1
Network like a pro! Reach out to current employees at British Gas on LinkedIn or through mutual connections. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to white goods repair and customer service. We all know that confidence is key, so role-play with a friend or in front of the mirror to nail those responses!
✨Tip Number 3
Show off your problem-solving skills during the interview! Think of specific examples where you’ve tackled tricky repairs or provided excellent customer service. We want to see how you think on your feet!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team at British Gas.
We think you need these skills to ace Kitchen Appliance Engineer in Cardiff
Some tips for your application 🫡
Show Your Passion for Energy: When you're writing your application, let your enthusiasm for sustainability and energy shine through. We want to see how fired up you are about making a difference in the world!
Highlight Relevant Experience: Make sure to showcase your hands-on experience with white goods. We’re looking for engineers who can demonstrate their skills in repairing and maintaining appliances, so don’t hold back on those details!
Customer Service Matters: Since we pride ourselves on our customer service, include examples of how you've gone above and beyond for customers in the past. Show us that you can solve problems and ensure a first-time fix!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to get your application and for you to explore more about what makes working with us #MoreThanACareer.
How to prepare for a job interview at British Gas
✨Know Your Appliances
Make sure you brush up on your knowledge of white goods, especially the specific models mentioned in the job description. Be ready to discuss common issues and repairs for dishwashers, washing machines, and other appliances. This shows that you're not just technically skilled but also genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since customer service is a big part of this role, prepare examples of how you've successfully handled customer interactions in the past. Think about times when you solved problems or went above and beyond to ensure customer satisfaction. This will demonstrate that you can uphold British Gas' Service Promise.
✨Prepare for Technical Questions
Expect some technical questions during the interview. Brush up on your troubleshooting techniques and be ready to explain your thought process when diagnosing appliance issues. Practising with a friend or mentor can help you articulate your expertise clearly.
✨Emphasise Your Team Spirit
British Gas values teamwork, so be prepared to discuss how you work well with others. Share experiences where you collaborated with colleagues or supported team goals. Highlighting your ability to work within a team will show that you align with their company culture.