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- Tasks: Repair and maintain a variety of kitchen appliances for our customers.
- Company: Join British Gas, a leader in sustainable energy solutions.
- Benefits: Competitive salary, flexible rewards, and support for your well-being.
- Other info: Be part of a supportive team focused on positive change.
- Why this job: Make a real impact on sustainability while growing your career.
- Qualifications: 2+ years experience in white goods repair and strong customer service skills.
The predicted salary is between 40133 - 47000 £ per year.
Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.
About your team: At British Gas, our mission is to sell it and mend it. We've been powering the UK's homes and businesses for over 200 years - but supplying energy is just part of what we do. We're making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we're making it cheaper and easier for our customers to reduce their carbon-footprint.
About your role: Working in South London. We need White Goods engineers to join our team of experienced Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas' Service Promise! of same day fix for our customers. Base Salary is £40,133 with uncapped OTE - £47,000 is a realistic expectation through our fantastic field reward scheme. Being there for our customers is our priority. You will be attending customers home to repair and maintain an array of white goods and appliances. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and you will need a minimum of 2 years on the job experience to tackle most jobs.
Here's what we're looking for:
- Extensive, evidenced experience in the repair and/or maintenance of a wide range of white goods including dishwashers, washing machines, refrigerators, tumble dryers and microwaves.
- In addition to your technical expertise, your customer service skills and ability to solve problems will enable you to diagnose defects, work safely to ensure a first-time fix for your customer.
Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.
Kitchen Appliance Engineer in Broughton employer: British Gas
Contact Detail:
British Gas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kitchen Appliance Engineer in Broughton
✨Tip Number 1
Get to know the company culture! Before your interview, dive into British Gas's values and mission. This will help you connect your experience with their goals, showing them you're not just a fit for the role, but for the team too.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to white goods repair and customer service. We want you to feel confident when discussing your hands-on experience and how you tackle challenges on the job.
✨Tip Number 3
Show off your problem-solving skills! During the interview, share specific examples of tricky repairs you've handled. Highlighting your ability to diagnose issues and deliver first-time fixes will make you stand out as a candidate.
✨Tip Number 4
Don’t forget to ask questions! Prepare some thoughtful queries about the team dynamics or the support you'll receive. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
We think you need these skills to ace Kitchen Appliance Engineer in Broughton
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about being a Kitchen Appliance Engineer and how you can contribute to our mission of creating a greener future.
Highlight Relevant Experience: Make sure to showcase your experience with white goods repair and maintenance. We’re looking for evidence of your skills, so don’t hold back on detailing your past roles and the challenges you've tackled!
Tailor Your Application: Take a moment to customise your application for this specific role. Mention how your customer service skills align with our Service Promise and how you can help us deliver that same-day fix our customers rely on.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at British Gas
✨Know Your Appliances
Make sure you brush up on your knowledge of white goods, especially the specific models mentioned in the job description. Be ready to discuss common issues and repairs for dishwashers, washing machines, refrigerators, tumble dryers, and microwaves. This will show that you're not just technically skilled but also genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since customer service is a big part of this role, prepare examples of how you've successfully interacted with customers in the past. Think about times when you solved problems or went above and beyond to ensure customer satisfaction. This will demonstrate that you understand the importance of the British Gas Service Promise.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. You might be asked to describe how you would handle a specific appliance issue or a difficult customer situation. Practise articulating your thought process clearly and logically, as this will highlight your technical expertise and customer focus.
✨Emphasise Your Team Spirit
British Gas values teamwork, so be ready to discuss how you work well with others. Share experiences where you collaborated with colleagues or supported team goals. This will show that you’re not just a lone wolf but someone who contributes positively to a team environment.