At a Glance
- Tasks: Join our team as a Gas Engineer, ensuring customers receive timely service and repairs.
- Company: British Gas is revolutionizing energy with a commitment to sustainability and community impact.
- Benefits: Enjoy a competitive salary, flexible rewards, and support for your well-being.
- Why this job: Be part of a mission-driven team focused on creating a greener future and enhancing customer experiences.
- Qualifications: Must have ACS qualifications, plumbing or heating experience, and strong customer service skills.
- Other info: We prioritize work-life balance and personal growth in a supportive environment.
The predicted salary is between 43000 - 50000 £ per year.
Join us, be part of more. Were more than an energy company. Were a family of brands revolutionising how we power the planet.We’re energisers. One team of 21,000 colleagues that’s energising a greener, fairer future by creating an energy system that doesnt rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. Thats why working here is #MoreThanACareer. We do energy differentlywe do it all. We make it, store it, move it, sell it, and mend it. About your team: At British Gas, our mission is to sell it and mend it. Were the household heroes powering 1 in 3 homes in the UK but supplying energy is just part of what we do. Were making the UKs homes greener and more energy efficient, with our friends at Hive. By using their clever tech like thermostats, heat pumps, solar panels and EV chargers, were making it cheaper and easier to reduce your homes carbon-footprint. And with our new Peak Save programme, were actively rewarding better energy use too. About your role: We needService & Repair engineersto join our team of experienced Gas Engineers, to ensure thatour customers get the help they need, when they need it.You will play a pivotal part in our British Gas’ Service Promise! of same day fix for our customers. Base Salary is £43,733 with uncapped OTE – £50,400 is a realistic expectation through our fantastic field reward scheme. Being there for our customers is our priority. Whether attending an annual service visit or a complex breakdown you will be representing British Gas in the customers home. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and experience of working across an array of different boilers and central heating systems and manufacturers is essential. Here’s what were looking for: A natural dedicated focus on providing outstanding customer experience on every visit Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1) NVQ, C&G or equivalent in plumbing or heating 3 years qualified experience of fault finding and diagnosis Electrical knowledge, including wiring and fault finding on S-plan, Y-plan and combination systems and boilers Why should you apply? Were not a perfect place, were a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. Thats why weve designed our total rewards to give you the flexiblity to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Copy & paste the link below in to a new browser to discover why were a great place to work and what being part of more means for you. morethanacareer.energy/britishgas If you’re full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. JBRP1_UKTJ
British Gas | Gas Engineer employer: British Gas
Contact Detail:
British Gas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land British Gas | Gas Engineer
✨Tip Number 1
Familiarize yourself with British Gas' mission and values. Understanding their commitment to sustainability and customer service will help you align your responses during the interview, showcasing that you're not just a skilled engineer but also a passionate advocate for a greener future.
✨Tip Number 2
Highlight your experience with various heating systems and boilers. Since the role requires working across different manufacturers, be prepared to discuss specific examples of challenges you've faced and how you resolved them, demonstrating your problem-solving skills.
✨Tip Number 3
Prepare to discuss your approach to customer service. British Gas emphasizes outstanding customer experience, so think of instances where you went above and beyond for a customer, and be ready to share those stories.
✨Tip Number 4
Research the latest technologies in energy efficiency, such as heat pumps and solar panels. Showing that you are knowledgeable about current trends and innovations in the industry will demonstrate your commitment to continuous learning and improvement.
We think you need these skills to ace British Gas | Gas Engineer
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the Gas Engineer position. Highlight your relevant experience in fault finding, diagnosis, and customer service in your application.
Showcase Your Qualifications: Clearly list your current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1) and any relevant NVQ or C&G certifications. This will demonstrate that you meet the essential criteria for the role.
Emphasize Customer Experience: British Gas values outstanding customer service. Use specific examples from your past experiences to illustrate how you've provided excellent service and resolved issues effectively.
Tailor Your Application: Customize your CV and cover letter to reflect the values and mission of British Gas. Mention your passion for sustainability and how you can contribute to their goal of creating a greener future.
How to prepare for a job interview at British Gas
✨Show Your Passion for Sustainability
British Gas is all about creating a greener future. Make sure to express your enthusiasm for sustainability and how you can contribute to their mission of reducing carbon footprints in homes.
✨Highlight Your Technical Skills
With the need for experience across various boilers and heating systems, be ready to discuss your technical qualifications and any relevant experiences. Mention your ACS qualifications and how they apply to the role.
✨Demonstrate Customer Focus
Since providing outstanding customer experience is a priority, prepare examples from your past work where you went above and beyond for customers. This will show that you align with British Gas's values.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-life situations. Think of scenarios where you had to diagnose issues or handle challenging repairs, and be ready to explain your thought process.