At a Glance
- Tasks: Join our team to provide top-notch service and repair for energy systems.
- Company: British Gas, a leader in sustainable energy solutions.
- Benefits: Competitive salary, flexible rewards, and support for your well-being.
- Other info: Join a supportive team focused on your personal and professional growth.
- Why this job: Make a real impact on sustainability while growing your career.
- Qualifications: ACS qualifications and experience in plumbing or heating required.
The predicted salary is between 45000 - 52000 £ per year.
Join us, be part of more. We are so much more than an energy company. We are a family of brands revolutionising how we power the planet. We are energisers. One team of 21,000 colleagues that are energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is MoreThanACareer.
We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.
About your team: At British Gas, our mission is to sell it and mend it. We have been powering the UK’s homes and businesses for over 200 years - but supplying energy is just part of what we do. We are making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we are making it cheaper and easier for our customers to reduce their carbon footprint.
About your role: We need Service & Repair engineers to join our team of experienced Gas Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas’ Service Promise of same day fix for our customers. Base Salary is £45,483 with uncapped OTE - £52,400 is a realistic expectation through our fantastic field reward scheme. Being there for our customers is our priority. Whether attending an annual service visit or a complex breakdown you will be representing British Gas in the customer’s home. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and experience of working across an array of different boilers and central heating systems and manufacturers is essential.
Here’s what we’re looking for:
- A natural dedicated focus on providing outstanding customer experience on every visit
- Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1)
- NVQ, C&G or equivalent in plumbing or heating
- 3 year’s qualified experience of fault finding and diagnosis
- Electrical knowledge, including wiring and fault finding on S-plan, Y-plan and combination systems and boilers
Why should you apply? We are not a perfect place - but we are a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too.
If you are full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you.
Locations
Technical Repair Engineer in Blaydon-on-Tyne, North East employer: British Gas
At British Gas, we are more than just an energy provider; we are a community dedicated to creating a sustainable future. As a Technical Repair Engineer, you will benefit from a supportive work culture that prioritises your growth and well-being, offering flexible rewards tailored to your needs. Join us in our mission to energise a greener tomorrow while enjoying competitive salaries and the opportunity to make a real impact in the lives of our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Repair Engineer in Blaydon-on-Tyne, North East
✨Tip Number 1
Get to know the company culture! Before your interview, dive into British Gas's values and mission. This will help you connect your skills and experiences to their goals, showing them you're not just a fit for the role, but for the team too.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to technical repair and customer service. We can even help you with mock interviews to boost your confidence and ensure you nail those tricky questions.
✨Tip Number 3
Show off your problem-solving skills! Be ready to discuss specific examples of how you've tackled challenges in previous roles. This is your chance to shine and demonstrate that you can handle the complexities of the job.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Technical Repair Engineer in Blaydon-on-Tyne, North East
Some tips for your application 🫡
Show Your Passion for Energy:When you're writing your application, let your enthusiasm for the energy sector shine through. We want to see how fired up you are about sustainability and making a difference in our communities!
Highlight Relevant Experience:Make sure to showcase your experience with different boilers and heating systems. We’re looking for someone who can hit the ground running, so don’t hold back on those qualifications and skills that make you a perfect fit!
Tailor Your Application:Take a moment to customise your application for the Technical Repair Engineer role. Mention specific aspects of our mission and values that resonate with you, and how you can contribute to our Service Promise.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!
How to prepare for a job interview at British Gas
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around boilers and central heating systems. Familiarise yourself with the latest technologies like heat pumps and EV chargers, as they’re key to British Gas's mission of a greener future.
✨Showcase Your Customer Focus
Since providing outstanding customer experience is crucial, think of examples from your past work where you went above and beyond for a customer. Be ready to discuss how you handle challenging situations and ensure customer satisfaction.
✨Prepare for Technical Questions
Expect questions that test your fault-finding skills and electrical knowledge. Brush up on S-plan, Y-plan, and combination systems, and be prepared to explain your thought process when diagnosing issues.
✨Emphasise Teamwork and Support
British Gas values collaboration, so highlight your experience working in teams. Share stories about how you’ve supported colleagues or sought help when needed, showing that you’re a team player who thrives in a supportive environment.
