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- Tasks: Join our team as a Gas Engineer, ensuring customers receive timely service and repairs.
- Company: British Gas is revolutionising energy for a greener future, powering 1 in 3 UK homes.
- Benefits: Enjoy a competitive salary, flexible rewards, and support for your well-being.
- Why this job: Be part of a mission-driven team focused on sustainability and customer satisfaction.
- Qualifications: Must have ACS qualifications and 3 years of experience in plumbing or heating.
- Other info: We prioritise work-life balance and personal growth in a supportive environment.
The predicted salary is between 43733 - 50400 £ per year.
Join us, be part of more. We're more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently; we do it all. We make it, store it, move it, sell it, and mend it.
About your team: At British Gas, our mission is to sell it and mend it. We're the household heroes powering 1 in 3 homes in the UK but supplying energy is just part of what we do. We're making the UK's homes greener and more energy efficient, with our friends at Hive. By using their clever tech like thermostats, heat pumps, solar panels and EV chargers, we're making it cheaper and easier to reduce your home's carbon footprint. And with our new Peak Save programme, we're actively rewarding better energy use too.
About your role: We need Service & Repair engineers to join our team of experienced Gas Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas' Service Promise of same day fix for our customers. Base Salary is £43,733 with uncapped OTE - £50,400 is a realistic expectation through our fantastic field reward scheme. Being there for our customers is our priority. Whether attending an annual service visit or a complex breakdown you will be representing British Gas in the customer's home. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and experience of working across an array of different boilers and central heating systems and manufacturers is essential.
Here's what we're looking for:
- A natural dedicated focus on providing outstanding customer experience on every visit
- Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1)
- NVQ, C&G or equivalent in plumbing or heating
- 3 years qualified experience of fault finding and diagnosis
- Electrical knowledge, including wiring and fault finding on S-plan, Y-plan and combination systems and boilers
Why should you apply? We're not a perfect place, we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too.
If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.
Gas Engineer employer: British Gas 3
Contact Detail:
British Gas 3 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Engineer
✨Tip Number 1
Familiarise yourself with British Gas's mission and values. Understanding their commitment to sustainability and customer service will help you align your responses during interviews, showcasing how your personal values match theirs.
✨Tip Number 2
Highlight your experience with various heating systems and boilers. Be prepared to discuss specific challenges you've faced in the past and how you resolved them, as this will demonstrate your problem-solving skills and technical expertise.
✨Tip Number 3
Network with current or former employees of British Gas. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for interviews.
✨Tip Number 4
Prepare to discuss your approach to customer service. Since providing an outstanding customer experience is a priority for British Gas, think of examples where you've gone above and beyond to assist customers in previous roles.
We think you need these skills to ace Gas Engineer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Gas Engineer at British Gas. Highlight your relevant experience and skills that align with their needs.
Tailor Your CV: Customise your CV to reflect your qualifications, such as ACS certifications and experience in fault finding and diagnosis. Use specific examples from your past roles to demonstrate your expertise in working with various heating systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for energy efficiency and customer service. Mention why you want to work for British Gas and how you can contribute to their mission of providing outstanding service.
Highlight Soft Skills: In addition to technical skills, emphasise your soft skills such as communication, problem-solving, and customer focus. These are crucial for a role that involves direct interaction with customers in their homes.
How to prepare for a job interview at British Gas 3
✨Show Your Customer Focus
As a Gas Engineer, you'll be representing British Gas in customers' homes. Make sure to highlight your dedication to providing outstanding customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past.
✨Demonstrate Technical Knowledge
Be prepared to discuss your experience with various boilers and central heating systems. Brush up on your ACS qualifications and be ready to explain how you've applied your electrical knowledge in fault finding and diagnosis. This will show that you're not just qualified, but also experienced.
✨Emphasise Teamwork and Support
British Gas values collaboration and support among its engineers. Talk about your experiences working in teams, how you've supported colleagues, and how you’ve benefited from mentorship. This will demonstrate that you’re a team player who thrives in a supportive environment.
✨Align with Their Values
Research British Gas's commitment to sustainability and community engagement. During the interview, express your passion for these values and how they resonate with you. Showing that you share their vision for a greener future can set you apart from other candidates.
