At a Glance
- Tasks: Lead a vibrant restaurant team and ensure exceptional customer experiences.
- Company: Join a family-run business with a passion for growth and innovation.
- Benefits: Enjoy staff discounts, parking, and a supportive work environment.
- Other info: Dynamic role with opportunities for personal and professional development.
- Why this job: Make a real impact in a fast-growing company while developing your leadership skills.
- Qualifications: 2 years of management experience and a passion for guest service.
The predicted salary is between 30000 - 40000 £ per year.
Location: Albrighton
Contract type: Permanent
Hours: Full Time (45 Hours Per Week Including Weekends)
We are looking for a Restaurant Manager with proven capabilities for running a successful restaurant and promoting excellent customer service. You must be enthusiastic and wish to pro-actively develop the business. This is a hands-on role where teamwork and communication are vital.
The main function of the Restaurant General Manager is to oversee staff, ensure that the business operation runs smoothly, and handle escalated customer queries and grievances. Must be able to work weekends.
Requirements:
- 2 years Management experience
- Experience at management level
- Must be able to demonstrate a passion for Guest Service
As a Restaurant Manager, you will manage, lead, inspire, and develop an amazing team, ensuring all customers have a great Restaurant experience.
What we Offer:
- Benefits include Staff car parking and staff discount at our Garden Centres and Restaurants as well as at our Leisure Park.
Skills required:
- Excellent customer service skills
- Communication and team management abilities
- Minimum 2 years’ experience of managing a busy restaurant and large team
- Managerial experience
- Good IT skills – Excel and Word
- Level 2/3 food hygiene
Duties will include:
- The smooth running of the department with diligence, discipline, and trust
- Ensuring the integrity & security of the Tills and Till area
- Ensuring all relevant risk & COSHH assessments have been completed and control measures are followed
- Monitoring ongoing operations and resolving issues promptly
- Identifying and tending to/reporting all issues relating to your produce or the team quickly and efficiently
- Ensuring all colleagues & customers are dealt with in a professional, respectful, and attentive fashion
- Identifying opportunities to improve sales with good value, high quality, consistent, and unique produce
- Identifying and reporting/tending to maintenance issues in your department
- Identifying and reporting/tending to Health & Safety issues
- Be aware of and manage all Food hygiene requirements
- Ensuring all the Company fixtures and fittings are looked after
- Ensuring all Company Property including, but not limited to, machinery, equipment, retail stock, and non-retail items for colleague use is looked after and used correctly
- Empowering and developing yourself and your team to their full potential with encouragement and training
If you would like to join our family-run business and bring your ideas and talents to our fast-growing company and forward-thinking team, we want to hear from you.
How to apply:
Helen Smith-Hume – hsmith-hume@britishgardencentres.com
Applications close – Tuesday 14th July 2026
Due to the high volume of applications, if your application is successful, someone from the management team will be in touch with you, thank you.
Restaurant General Manager in Wolverhampton employer: British Garden Centres
Join our family-run business in Albrighton, where we prioritise a vibrant work culture that fosters teamwork and communication. As a Restaurant General Manager, you'll enjoy benefits such as staff discounts at our Garden Centres and Leisure Park, alongside opportunities for personal and professional growth within a supportive environment. We are committed to empowering our team members to reach their full potential while delivering exceptional guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant General Manager in Wolverhampton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like British Garden Centres. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to British Garden Centres
Don't be shy about reaching out to British Garden Centres directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant General Manager in Wolverhampton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about British Garden Centres and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at British Garden Centres
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
