At a Glance
- Tasks: Lead a vibrant restaurant team and ensure exceptional customer experiences.
- Company: Join a dynamic restaurant with a focus on teamwork and customer service.
- Benefits: Enjoy staff discounts, parking, and a supportive work environment.
- Other info: Flexible hours with opportunities for personal and professional growth.
- Why this job: Make a real impact by developing your team and enhancing guest satisfaction.
- Qualifications: 2 years of management experience in a busy restaurant setting.
The predicted salary is between 31500 - 38500 £ per year.
Location: Burford House
Contract type: Permanent
Hours: Full Time (45 Hours Per Week Including Weekends)
We are looking for a Restaurant Manager with proven capabilities for running a successful restaurant and promoting excellent customer service. You must be enthusiastic and wish to pro-actively develop the business. This is a hands-on role where teamwork and communication are vital.
The main function of the Restaurant General Manager is to oversee staff, ensure that the business operation runs smoothly, and handle escalated customer queries and grievances. Must be able to work weekends.
Requirements:
- 2 years Management experience
- Experience at management level
- Must be able to demonstrate a passion for Guest Service
As a Restaurant Manager, you will manage, lead, inspire, and develop an amazing team, ensuring all customers have a great Restaurant experience.
What we Offer:
- Benefits include Staff car parking and staff discount at our Garden Centres and Restaurants as well as at our Leisure Park.
Skills required:
- Excellent customer service skills
- Communication and team management abilities
- Minimum 2 years’ experience of managing a busy restaurant and large team
- Managerial experience
- Good IT skills – Excel and Word
- Level 2/3 food hygiene
Duties will include:
- The smooth running of the department with diligence, discipline, and trust
- Ensuring the integrity & security of the Tills and Till area
- Ensuring all relevant risk & COSHH assessments have been completed and control measures are followed
- Monitoring ongoing operations and resolving issues promptly
- Identifying and tending to/reporting all issues relating to your produce or the team quickly and efficiently
- Ensuring all colleagues & customers are dealt with in a professional, respectful, and attentive fashion
- Identifying opportunities to improve sales with good value, high quality, consistent, and unique produce
- Identifying and reporting/tending to maintenance issues in your department
- Identifying and reporting/tending to Health & Safety issues
- Be aware of and manage all Food hygiene requirements
- Ensuring all the Company fixtures and fittings are looked after
- Ensuring all Company Property including, but not limited to, machinery, equipment, retail stock, and non-retail items for colleague use is looked after and used correctly
- Empowering and developing yourself and your team to their full potential with encouragement and training
Applications close – Tuesday 25th August 2026. Due to the high volume of applications, if your application is successful, someone from the management team will be in touch with you. Thank you.
Restaurant General Manager in Tenbury Wells employer: British Garden Centres
British Garden Centres in Ambleside offers a vibrant work environment where team collaboration and customer satisfaction are at the heart of our operations. As a family-run business, we prioritise employee growth through ongoing training and development opportunities, ensuring that our staff feel valued and empowered. Join us to be part of a community that not only drives sales but also fosters a culture of excellence and care for both our customers and team members.
