At a Glance
- Tasks: Bring joy to families by embodying the spirit of Santa Claus during festive events.
- Company: Join the UK's largest family-owned garden centre group, British Garden Centres.
- Benefits: Flexible hours, free parking, and negotiable pay based on experience.
- Other info: Ideal for those with acting experience or a natural Santa look!
- Why this job: Create magical memories for children and families this Christmas season.
- Qualifications: Warm personality, great communication skills, and a love for the festive spirit.
The predicted salary is between 40500 - 49500 £ per year.
Location: Gloucester
Hours: Temporary, Part Time - Fully flexible including weekends.
About Us: British Garden Centres is the UK’s largest family-owned garden centre group, with 80 centres nationwide. Founded by the Stubbs family, the business has grown rapidly through significant expansion and acquisitions, evolving from its first site at Woodthorpe Garden Centre into a national brand.
This is an exciting time of year as we provide a legendary Christmas experience where we run a wonderful meet with Santa, which will be as magical as ever this year. We are looking for a warm, jolly, and charismatic individual to embody the spirit of Santa Claus. You will support the magical experience for children and families, being the guest of honour during our breakfast & tea with Santa.
Your role will involve:
- Greeting families
- Listening to children’s wishes
- Posing for photos
- Eating provided breakfast with the families
- Maintaining the iconic Santa image throughout all interactions
Santa Requirements:
- A warm enthusiastic personality
- The ability to laugh in a jolly way - HO HO HO
- Exceptional communication skills
- Outstanding customer service
- Stage presence and showmanship
- Attention to detail
- Greet children and adults courteously, creating a magical and memorable visit
- Listen patiently to Christmas wishes, ask what they want, and maintain an authentic, warm persona
- Hand out seasonal presents and work alongside helper elves
- Maintain an open and friendly posture for family photo opportunities
- Naturally cheerful, kind, gentle, and enthusiastic about the Christmas spirit
- Ability to sit for long periods, interact dynamically, and remain upbeat during peak holiday hours
- Formal acting or customer care experience is helpful
- Bonus points if you look like the man himself!
What we Offer: Benefits include free car parking. Rate of pay negotiable depending on experience.
Applications close Wednesday 26th August 2026.
Santa Claus in Stonehouse employer: British Garden Centres
British Garden Centres in Ambleside offers a vibrant work environment where team collaboration and customer satisfaction are at the heart of our operations. As a family-run business, we prioritise employee growth through ongoing training and development opportunities, ensuring that our staff feel valued and empowered. Join us to be part of a community that not only drives sales but also fosters a culture of excellence and care for both our customers and team members.
StudySmarter Expert Advice🤫
We think this is how you could land Santa Claus in Stonehouse
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like British Garden Centres and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at British Garden Centres and let us see your personality shine through!
We think you need these skills to ace Santa Claus in Stonehouse
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and British Garden Centres.
Get Familiar with Our Brand:Before applying, take some time to learn about British Garden Centres and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at British Garden Centres
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress British Garden Centres.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which British Garden Centres will surely appreciate.
