At a Glance
- Tasks: Lead a team to deliver top-notch dining experiences and manage restaurant operations.
- Company: Join British Garden Centres, a rapidly growing family business with 80 locations across the UK.
- Benefits: Enjoy flexible hours, competitive pay, and discounts at restaurants and stores.
- Other info: No evening shifts, closed on major holidays, and great career growth opportunities.
- Why this job: Be part of a dynamic team and enhance customer experiences in a fun environment.
- Qualifications: Customer service skills, leadership experience, and knowledge of food safety required.
The predicted salary is between 12 - 15 £ per hour.
Location: Stevenage
Contract type: Permanent
Hours: Part Time (24 Hours Per Week including Weekends)
About Us
British Garden Centres is a rapidly growing business with 80 locations across the UK. We are dedicated to enhancing and maintaining our sites, ensuring an outstanding experience for both our customers and employees. Our ongoing investment in repairs, maintenance and development reflects our commitment to continuous improvement.
Position Overview
We are seeking an experienced Restaurant Team Leader to join our team. In this role you will perform a variety of managerial functions, providing our customers with consistently high-quality dining experience, motivating staff, and demonstrating superior customer service skills.
Key Responsibilities
- Establish and maintain excellent standards of guest service.
- Manage a small team of staff.
- Assist with stock taking.
- Plan staff rotas.
- Deputise in the Restaurant Manager’s absence.
- Adhere to company policies and ensure these are fully communicated to all team members.
- Establish and maintain the highest standards of hygiene in accordance with Health & Safety.
What We Offer
- No evening work, split shifts or unsociable hours, year-round business.
- Security of working in a well-established expanding family business and the associated benefits.
- Rate of pay negotiable, dependent upon skills and experience.
- Closed Christmas Day, Boxing Day, New Year’s Day & Easter Sunday.
- 50% meal discount at any BGC restaurant & 20% discount at any BGC store, additionally discount rates available for Leisure Park.
Skills Required
- Excellent customer service skills.
- Strong FoH and BoH skills.
- Computer literate including Word and Excel.
- Barista experience.
- Good problem solver.
- Excellent communication skills.
- Good IT skills including Microsoft Excel and Word.
- Knowledge/experience of stock taking.
- Ability to drive sales and manage labour.
- Experience of food preparation and knowledge of food safety.
- Confidence in dealing with customers and complaints.
- Experience in leadership and a fast-paced food business.
To Apply
Please send your CV to: Sam Coxall Restaurant Manager scoxhall@britishgardencentres.com
Applications close – Monday 6th July 2026
Restaurant Team Leaders in Stevenage employer: British Garden Centres
British Garden Centres is an exceptional employer, offering a supportive and family-oriented work environment in Stevenage. With a commitment to employee well-being, we provide flexible working hours, competitive pay, and generous discounts, ensuring our team members enjoy a fulfilling work-life balance. Join us to be part of a rapidly growing business that values your growth and development while delivering outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Team Leaders in Stevenage
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at British Garden Centres and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Restaurant Team Leaders in Stevenage
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at British Garden Centres that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at British Garden Centres.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at British Garden Centres get a sense of who you are beyond your experience!
How to prepare for a job interview at British Garden Centres
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at British Garden Centres and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
