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- Tasks: Join our team to deliver top-notch customer service and support restaurant operations.
- Company: British Garden Centres is a leading UK retailer known for quality service and products.
- Benefits: Enjoy staff discounts, free parking, and excellent training opportunities.
- Why this job: Be part of a friendly team in a growing family business with a focus on quality.
- Qualifications: Good communication skills, teamwork, and a passion for customer service are essential.
- Other info: Flexible hours with a minimum of 12 hours per week, including weekends.
Part Time 12 Hours Per Week Including Weekends
Fully Flexible
British Garden Centres is a well-known large UK retailer known for its high-quality customer service, plants, and restaurants. As a growing family business, we are driven to provide a high-quality experience throughout all our restaurants.
We have a great opportunity for some Restaurant Team Members to come and join our friendly restaurant at Tarporley Garden Centre. The role will be predominantly front of house where you will provide the highest standards of customer care for our customers however, you will be expected to support any operations required by your manager.
These roles will require a minimum of 12 hours per week with plenty of opportunity to work overtime during busy periods. You must be able to work weekends and have a passion for providing exceptional customer service.
Skills required:
- Good communication skills and a good team player
- Works well under pressure
- Exceptional customer service
- Ideally trained as a Barista but not essential
Your responsibilities will include:
- Providing exceptional customer service
- Clearing tables
- Making drinks to customer requirements.
- Ensuring high standards of cleanliness throughout the restaurant
- Using the till system to process payments and cash handling where required.
What we Offer:
- Staff discount in our Garden Centres and Restaurants
- Discount at Woodthorpe Leisure Park
- Free easy to access onsite parking
- High quality staff training and development opportunities
If you would like to join our family run business and bring your ideas and talents to our fast-growing company and forward-thinking team, we want to hear from you.
How to apply:
Please send your CV to Nicki Clewes, Restaurant Manager, nclewes@britishgardencentres.com
Applications close – Wednesday 13th August 2025
Due to the high volume of applications, we will only contact you if your application is successful.
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Restaurant Team Member employer: British Garden Centres
Contact Detail:
British Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Team Member
✨Tip Number 1
Familiarise yourself with British Garden Centres and their values. Understanding their commitment to high-quality customer service will help you align your responses during any interviews or conversations with the team.
✨Tip Number 2
Showcase your passion for customer service in any interactions you have with the team. Whether it's through a phone call or an informal chat, demonstrating your enthusiasm can set you apart from other candidates.
✨Tip Number 3
If you have experience in a similar role, be ready to share specific examples of how you've handled busy periods or challenging customer interactions. This will highlight your ability to work well under pressure, which is crucial for this position.
✨Tip Number 4
Consider visiting the Tarporley Garden Centre before applying. This will give you a feel for the environment and allow you to mention specific observations or experiences in your discussions, showing your genuine interest in the role.
We think you need these skills to ace Restaurant Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and teamwork. Emphasise any roles where you've worked under pressure or in a fast-paced environment, as these skills are crucial for the Restaurant Team Member position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work flexibly, especially on weekends. Mention any specific experiences that demonstrate your communication skills and ability to work well in a team.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job description, such as good communication, teamwork, and any barista training you may have. Use specific examples to illustrate how you've successfully applied these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at British Garden Centres
✨Show Your Passion for Customer Service
Since the role focuses heavily on providing exceptional customer service, make sure to express your enthusiasm for helping customers. Share specific examples from your past experiences where you went above and beyond to ensure a great customer experience.
✨Demonstrate Teamwork Skills
As a Restaurant Team Member, you'll be working closely with others. Highlight your ability to work well in a team by discussing previous roles where collaboration was key. Mention any specific situations where you helped a colleague or contributed to a team goal.
✨Prepare for Common Interview Questions
Anticipate questions related to handling pressure and managing difficult customers. Prepare thoughtful responses that showcase your problem-solving skills and ability to remain calm under stress, as these are crucial in a busy restaurant environment.
✨Familiarise Yourself with the Company
Research British Garden Centres and their values. Understanding their commitment to high-quality service will allow you to align your answers with their expectations. Mentioning specific aspects of the company during your interview can demonstrate your genuine interest in the role.