At a Glance
- Tasks: Join our team to create memorable dining experiences for guests.
- Company: British Garden Centres, known for exceptional service and a friendly atmosphere.
- Benefits: Enjoy staff discounts, free parking, and a supportive work environment.
- Other info: Flexible hours with opportunities to learn and grow in a vibrant setting.
- Why this job: Perfect for those who love hospitality and want to make a difference.
- Qualifications: Strong communication skills and a positive attitude are essential.
The predicted salary is between 10 - 12 € per hour.
Location: Hayes. Contract Type: Permanent. Hours: Part Time (20 hours per week – weekdays & weekends).
At British Garden Centres, we aim to deliver a great experience in our centres and create an exceptional dining experience. We have a great opportunity for Restaurant Team Members to join our friendly Restaurant. Bring our food and restaurant to life for our guests to remember.
Must be fully flexible; hours involve weekday and weekend work. May be required to use a computerised tilling system. Will also involve usual jobs associated with working in a busy restaurant. Must be friendly & confident for this customer-facing role. Be able to work on own initiative & as part of a team, able to adapt to the demands & speed of the business at peak trading.
What we Offer:
- Benefits include staff car parking and staff discount at our Garden Centres and Restaurants as well as at our Leisure Park.
Skills required:
- Strong communication skills with the ability to work confidently as part of a team.
- A positive attitude and willingness to learn.
- A supportive team player who contributes to a friendly working environment.
- Excellent customer service skills with a focus on creating a great guest experience.
- Previous experience in a similar hospitality or customer-facing role.
- Full flexibility to work varied shifts, including weekdays, weekends and bank holidays.
Duties will include:
- Carrying out all aspects of day-to-day restaurant operations.
- Serving customers in a warm, efficient, and professional manner.
- Preparing and serving hot and cold drinks, including barista-style coffees.
- Clearing and cleaning tables to maintain a tidy dining area.
- General cleaning duties such as sweeping and mopping.
- Washing up and maintaining cleanliness in the kitchen and service areas.
- Operating the till and processing transactions accurately.
- Handling money responsibly and following company procedures.
To apply: Please send your CV to: restauranthayes@britishgardencentres.com. Applications close – Monday 25th May 2026. Due to the high volume of applications, we will only contact you if your application is successful.
Restaurant Team Member – 20 hours employer: British Garden Centres
At British Garden Centres, we pride ourselves on fostering a vibrant and supportive work culture where our Restaurant Team Members can thrive. Located in Hayes, we offer flexible part-time hours, competitive benefits including staff discounts and parking, and a friendly environment that encourages personal growth and teamwork. Join us to create memorable dining experiences while enjoying the perks of working in a beautiful garden centre setting.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Team Member – 20 hours
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop by the restaurant and soak in the atmosphere. This will help you understand their style and give you a chance to chat with staff, showing your genuine interest.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Restaurant Team Member and how you'd handle them. Being able to demonstrate your problem-solving skills can really set you apart.
✨Tip Number 3
Be flexible and ready to adapt! Since the role requires working varied shifts, highlight your availability during the interview. Show that you're keen to jump in wherever needed, whether it's a busy weekend or a quiet weekday.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to tackle the tilling system they use!
We think you need these skills to ace Restaurant Team Member – 20 hours
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our friendly team.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience in hospitality or customer service. Mention any specific skills that match what we’re looking for, like strong communication and teamwork abilities.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can handle busy restaurant operations efficiently!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll get all the info you need about the role and our amazing team at British Garden Centres!
How to prepare for a job interview at British Garden Centres
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu and offerings at British Garden Centres. Being able to discuss specific dishes or drinks shows your genuine interest in the role and helps you stand out as a candidate.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond for a guest or handled a difficult situation. This will demonstrate your ability to create a great guest experience, which is key for this role.
✨Emphasise Teamwork and Flexibility
Since this position requires working as part of a team and being flexible with hours, be ready to share instances where you successfully collaborated with others or adapted to changing circumstances. Highlighting your teamwork skills will resonate well with the interviewers.
✨Practice Common Interview Questions
Anticipate questions related to your availability, handling busy periods, and your approach to cleanliness and organisation in a restaurant setting. Practising your responses will help you feel more confident and articulate during the actual interview.
