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- Tasks: Lead a dynamic team, ensuring excellent customer service and smooth restaurant operations.
- Company: Join a family-run business focused on growth and innovation in the hospitality sector.
- Benefits: Enjoy staff discounts, car parking, and flexible working hours, including weekends.
- Why this job: Be part of a supportive team that values your ideas and passion for guest service.
- Qualifications: Experience in management, strong communication skills, and a flair for customer service required.
- Other info: Apply by sending your CV to Emma Forrest before 21st July 2025.
The predicted salary is between 28800 - 43200 £ per year.
Full Time 40 Hours Per Week — Fully Flexible, Including Weekends.
We are looking for a Restaurant Manager you will have proven capabilities for running a successful restaurant and promoting excellent customer service.
You must be enthusiastic and wish to pro-actively develop the business. This is a hands-on role where teamwork and communication are vital.
The main function of the Restaurant General Manager is to oversee staff, ensure that the business operation runs smoothly and handle escalated customer queries and grievances.
Must be able to work weekends.
Experience at management level. Must be able to demonstrate a passion for Guest Service.
As a Restaurant Manager, you will manage, lead, inspire and develop an amazing team and ensuring all customers have a great Restaurant experience.
What we Offer:
Benefits include Staff car parking and staff discount at our Garden Centres and Restaurants as well as at our Leisure Park.
Skills required:
Excellent customer service skills.
Communication and team management abilities.
Live the guest experience.
Managerial experience.
Good IT skills – Excel and Word.
Social Media – Facebook.
Duties will include:
Organising team schedules, handling staff issues and authorising holidays.
Interviewing, hiring, and training new employees.
Evaluating employee performance and providing training and guidance as needed.
Managing various department-specific initiatives and ensuring that these are completed within the scope, time, and budget.
Filling in for absent employees and assisting teams as needed to successfully complete projects.
Ensuring that employees follow company policies, as well as health and safety regulations.
Ensuring a high and consistent standard of customer service.
Business compliance in accordance with Health and safety and food safety laws and regulations.
Good IT skills – Excel and word.
Social Media – Facebook.
If you would like to join our family run business and bring your ideas and talents to our fast-growing company and forward-thinking team, we want to hear from you.
How to apply:
Please send your CV and cover letter to: Emma Forrest, Regional Restaurant Manager
eforrest@britishgardencentres.com
Applications close -Monday 21st July 2025
Due to the high volume of applications, we will only contact you if your application is successful.
Restaurant Manager employer: British Garden Centres
Contact Detail:
British Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager
✨Tip Number 1
Familiarise yourself with the restaurant's brand and values. Understanding their mission will help you align your management style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Network within the industry. Attend local hospitality events or join online forums to connect with current employees or other managers. This can provide insights into the company culture and potentially lead to a referral.
✨Tip Number 3
Showcase your passion for customer service in conversations. Be prepared to share specific examples of how you've enhanced guest experiences in previous roles, as this is a key focus for the position.
✨Tip Number 4
Research common challenges faced by restaurant managers and think about how you would address them. Being able to discuss these during an interview will demonstrate your proactive approach and problem-solving skills.
We think you need these skills to ace Restaurant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in restaurant management. Focus on your achievements in customer service, team leadership, and any specific results you've achieved in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully managed teams and improved customer experiences in the past.
Showcase Your Skills: Emphasise your excellent communication skills and managerial experience. Provide examples of how you've handled staff issues or escalated customer queries effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at British Garden Centres
✨Show Your Passion for Customer Service
As a Restaurant Manager, your enthusiasm for guest service is crucial. Be prepared to share specific examples of how you've gone above and beyond to ensure customer satisfaction in your previous roles.
✨Demonstrate Team Leadership Skills
Highlight your experience in managing and inspiring teams. Discuss how you’ve successfully handled staff issues, organised schedules, and trained new employees, showcasing your ability to lead effectively.
✨Prepare for Scenario-Based Questions
Expect questions about handling escalated customer queries or grievances. Think of scenarios from your past experiences where you resolved conflicts or improved service, and be ready to explain your thought process.
✨Familiarise Yourself with Health and Safety Regulations
Since compliance is key in the restaurant industry, brush up on relevant health and safety laws. Be ready to discuss how you’ve ensured compliance in previous roles and how you would implement these standards in the new position.