Restaurant Manager

Full Time 45 Hours Per Week — Fully Flexible, Including Weekends.
Here at British Garden Centre, we have an amazing job opportunity to work at our newly refurbished Restaurant here at Chilton.
We are looking for a Restaurant Manager you will have proven capabilities for running a successful restaurant and promoting excellent customer service.
You must be enthusiastic and wish to pro-actively develop the business. This is a hands-on role where teamwork and communication are vital.
The main function of the Restaurant General Manager is to oversee staff, ensure that the business operation runs smoothly and handle escalated customer queries and grievances.
Must be able to work weekends.
Experience at management level. Must be able to demonstrate a passion for Guest Service.
As a Restaurant Manager, you will manage, lead, inspire and develop an amazing team and ensuring all customers have a great Restaurant experience.
What we Offer:
No evening work, split shifts or unsociable hours, year-round business.
Security of working in a well-established expanding family business.
Rate of pay negotiable, dependent upon skills and experience.
Closed Christmas Day, Boxing Day, New Year\’s Day & Easter Sunday
50% meal discount at any BGC restaurant & 20% discount at any BGC store, discount rates available at our Leisure Park.
Skills required:
Excellent customer service skills.
Communication and team management abilities.
Live the guest experience.
Managerial experience.
Good IT skills – Excel and Word.
Social Media – Facebook.
Duties will include:
Organising team schedules, handling staff issues and authorising holidays.
Interviewing, hiring, and training new employees.
Evaluating employee performance and providing training and guidance as needed.
Managing various department-specific initiatives and ensuring that these are completed within the scope, time, and budget.
Filling in for absent employees and assisting teams as needed to successfully complete projects.
Ensuring that employees follow company policies, as well as health and safety regulations.
Ensuring a high and consistent standard of customer service.
Business compliance in accordance with Health and safety and food safety laws and regulations.
Good IT skills – Excel and word.
Social Media – Facebook.
If you would like to join our family run business and bring your ideas and talents to our fast-growing company and forward-thinking team, we want to hear from you.
How to apply:
Karolina Smagowska Regional Restaurant Manager
ksmagowska@britishgardencentres.com
Applications close -Monday 30 th June 2025
Due to the high volume of applications, we will only contact you if your application is successful.