Restaurant General Manager

Restaurant General Manager

Ulceby Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant team and ensure an amazing dining experience for customers.
  • Company: Join a family-run business with a passion for great service.
  • Benefits: Enjoy staff discounts, parking, and a flexible work schedule.
  • Why this job: Make a real impact in a fast-growing restaurant environment.
  • Qualifications: 2 years of management experience and a love for customer service.
  • Other info: Empower your team and grow your career in a supportive atmosphere.

The predicted salary is between 28800 - 43200 £ per year.

Full Time 40 Hours Per Week –– Fully Flexible, Including Weekends.

We are looking for a Restaurant Manager you will have proven capabilities for running a successful restaurant and promoting excellent customer service.

You must be enthusiastic and wish to pro-actively develop the business. This is a hands-on role where teamwork and communication are vital.

The main function of the Restaurant General Manager is to oversee staff, ensure that the business operation runs smoothly and handle escalated customer queries and grievances.

Must be able to work weekends. 2 years Management experience.

Experience at management level. Must be able to demonstrate a passion for Guest Service.

As a Restaurant Manager, you will manage, lead, inspire and develop an amazing team and ensuring all customers have a great Restaurant experience.

What we Offer:

Benefits include Staff car parking and staff discount at our Garden Centres and Restaurants as well as at our Leisure Park.

Skills required:

  • Excellent customer service skills.
  • Communication and team management abilities.
  • Minimum 2 years’ experience of managing a busy restaurant and large team.
  • Managerial experience.
  • Good IT skills – Excel and Word.
  • Level 2/3 food hygiene

Duties will include:

  • The smooth running of the department with diligence, discipline and trust
  • Ensuring the integrity & security of the Tills and Till area.
  • Ensuring all relevant risk & COSHH assessments have been completed and control measured are followed.
  • Monitoring on-going operations and resolving issues promptly
  • Identifying and tending to/reporting all issues relating to your produce or the team quickly and efficiently
  • Ensuring all colleagues & customers are dealt with in a professional, respectful and attentive fashion
  • Identifying opportunities to improve sales with good value, high quality, consistent and unique produce
  • Identifying and reporting/tending to maintenance issues in your department
  • Identifying and reporting/tending to Health & Safety issues
  • Be aware of and manage all Food hygiene requirements.
  • Ensuring all the Company fixtures and fittings are looked after
  • Ensuring all Company Property including, but not limited to, machinery, equipment, retail stock and non-retail items for colleague use is looked after and used correctly
  • Empowering and developing yourself and your team to their full potential with encouragement and training.

If you would like to join our family run business and bring your ideas and talents to our fast-growing company and forward-thinking team, we want to hear from you.

How to apply:

Please send your CV and cover letter to: Andy Noon Regional Restaurant

anoon@britishgardencentres.com

Applications close –Tuesday 28th October September 2025

Due to the high volume of applications, we will only contact you if your application is successful.

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Restaurant General Manager employer: British Garden Centres

Join our family-run business as a Restaurant General Manager, where you will thrive in a supportive and dynamic work culture that values teamwork and communication. We offer flexible working hours, competitive benefits including staff discounts at our Garden Centres and Leisure Park, and ample opportunities for personal and professional growth within our fast-growing company. If you are passionate about guest service and eager to inspire a dedicated team, this is the perfect place for you to make a meaningful impact.
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Contact Detail:

British Garden Centres Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Restaurant General Manager

✨Tip Number 1

Get to know the restaurant scene in your area! Visit local spots, chat with staff, and understand what makes a great dining experience. This will not only help you during interviews but also show your genuine interest in the industry.

✨Tip Number 2

Network like a pro! Attend industry events or join online groups where restaurant managers hang out. Building connections can lead to job opportunities that aren’t even advertised yet!

✨Tip Number 3

Prepare for those tricky interview questions! Think about how you’d handle customer complaints or manage a busy shift. Practising your responses will help you feel more confident when it’s time to shine.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!

We think you need these skills to ace Restaurant General Manager

Customer Service Skills
Team Management
Communication Skills
Management Experience
IT Skills (Excel and Word)
Food Hygiene Level 2/3
Problem-Solving Skills
Operational Oversight
Health & Safety Awareness
Sales Improvement Strategies
Staff Development
Conflict Resolution
Attention to Detail
Flexibility

Some tips for your application 🫡

Show Your Passion for Guest Service: When writing your application, make sure to highlight your enthusiasm for providing excellent customer service. Share specific examples of how you've gone above and beyond for guests in your previous roles.

Tailor Your CV and Cover Letter: Don’t just send a generic CV! Tailor your CV and cover letter to reflect the skills and experiences that match the job description. We want to see how your background aligns with our needs for a Restaurant General Manager.

Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your experience and skills. Remember, we’re looking for someone who can communicate effectively!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at British Garden Centres

✨Know Your Stuff

Before the interview, make sure you’re familiar with the restaurant's menu, values, and any recent news. This shows your enthusiasm and helps you connect your experience to their specific needs.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully managed teams in the past. Highlight situations where you’ve resolved conflicts or improved team performance, as this is crucial for a Restaurant General Manager role.

✨Customer Service is Key

Be ready to discuss your approach to customer service. Share stories that demonstrate your passion for guest satisfaction and how you’ve handled difficult customer situations effectively.

✨Ask Smart Questions

At the end of the interview, ask insightful questions about the restaurant’s goals, challenges, and team dynamics. This not only shows your interest but also helps you gauge if it’s the right fit for you.

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