At a Glance
- Tasks: Lead a dynamic team and ensure exceptional customer experiences in a vibrant garden centre.
- Company: Join a family-run business that values innovation and teamwork.
- Benefits: Enjoy staff discounts, parking, and a supportive work environment.
- Other info: Great opportunity for career growth in a fast-paced, friendly atmosphere.
- Why this job: Make a real impact while working in a hands-on role with plants and people.
- Qualifications: Previous management experience in a garden centre and strong customer service skills.
Location: Ramsgate Garden Centre
Contract type: Permanent
Hours: Full Time (45 Hours Per Week Including Weekends)
At British Garden Centres, we aim to deliver a great experience in our Centres and create an exceptional customer service experience.
We are looking for a Garden Centre Manager to join our forward-thinking team. This is a high-volume environment with a fast turnaround.
The successful candidate should have:
- Proven managerial experience
- Physical fitness as this is a very hands-on role and some heavy lifting may be required
- A passion for exceptional retail standards, driving sales & great customer service
- Previous Garden Centre Management experience either at centre manager or deputy manager level
- The ability to motivate a team of managers and supervisors to work efficiently & effectively to meet deadlines
- Plant knowledge (preferable)
As a Garden Centre Manager, you will manage, lead, inspire and develop an amazing team, ensuring all customers have a great in-store experience.
What we Offer:
Benefits include staff car parking and staff discount at our Garden Centres and Restaurants as well as at our Leisure Park.
Skills required:
- Excellent customer service skills
- Communication and team management abilities
- Experience working in a similar role
- Experience of managing a team
- Horticulture experience is beneficial
Duties will include:
- Achieving operational excellence and managing the financial performance of your centre
- Ensuring the highest standards of display, compliance and inventory control
- Reporting to Regional Manager
- Learning all aspects of being a manager in the Garden Centre
- Watering plants, serving customers on tills, and posting on Instagram
- Management, cash handling and weekly banking
- Booking in stock and talking to customers
- Looking after plants
- Maintaining and monitoring Health & Safety in accordance with all statutory, legal and company policies
- Leading the team through each season with care and motivation
- Identifying training needs and effectively coaching and training at all levels
If you would like to join our family-run business and bring your ideas and talents to our fast-growing company and forward-thinking team, we want to hear from you.
Applications close – Monday 24th August 2026. Due to the high volume of applications, we will only contact you if your application is successful.
Garden Centre Manager in Ramsgate employer: British Garden Centres
British Garden Centres in Ambleside offers a vibrant work environment where team collaboration and customer satisfaction are at the heart of our operations. As a family-run business, we prioritise employee growth through ongoing training and development opportunities, ensuring that our staff feel valued and empowered. Join us to be part of a community that not only drives sales but also fosters a culture of excellence and care for both our customers and team members.
