At a Glance
- Tasks: Lead and mentor regional managers to ensure operational excellence and profitability.
- Company: Join a growing family business known for quality customer service and plants.
- Benefits: Negotiable pay, staff discounts, annual car allowance, and free parking.
- Why this job: Make a real impact in a dynamic environment while driving growth and standards.
- Qualifications: Strong leadership skills and experience in performance management and financial control.
- Other info: Flexible working hours, including weekends, with excellent career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Overview
British Garden Centres is a large UK retailer known for its high-quality customer service, plants, and restaurants. As a growing family business, we are driven to have the best quality affordable restaurants. We are looking for an overseer of regional managers who directs multiple regional managers to ensure consistent operational excellence, strategic alignment, and profitability across a large geographic area.
Key duties include:
- Setting high-level targets
- Optimizing performance metrics
- Mentoring staff
- Overseeing budget allocation to achieve company goals
Responsibilities:
- Lead, coach and manage their people
- Be commercially aware with full P&L accountability
- Be passionate about standards and the best possible guest experience
- Drive investment and projects across their regions
- Be competent in all aspects of food and health and safety
- Lead, coach and manage regional teams to ensure operational excellence and alignment with company goals
Skills & Qualifications:
- Strategic Leadership: Develops and implements regional strategies aligned with company goals, driving growth and ensuring consistency across locations
- Performance Management: Evaluates Regional Managers and their teams, analysing KPIs, financial reports, and operational metrics to maximise profitability
- Operational Oversight: Monitors daily operations, ensuring compliance with company standards, safety regulations, and legal requirements across all sites
- Talent Development: Recruits, trains, and mentors Regional Managers and senior staff to improve performance and career development
- Budget & Financial Control: Manages, reviews, and approves regional budgets, expense reports, and financial statements
- Communication & Reporting: Acts as the bridge between corporate leadership and regional teams, providing regular performance updates and reports
- Crisis Management: Resolves escalated customer service issues, employee grievances, or operational emergencies
What we offer:
- Pay negotiable dependent on skills and experience
- Staff discount for our Garden Centres and Restaurants
- Annual Car Allowance
- Discount at Woodthorpe Leisure Park
- Free onsite car parking
How to apply: Please send your CV & cover letter to Ricky Towers, Group Restaurant Manager at rtowers@britishgardencentres.com. Applications close – Tuesday 10th February 2026. Due to the high volume of applications, we will only contact you if your application is successful.
Head of Southern Region in London employer: British Garden Centres
Contact Detail:
British Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Southern Region in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at British Garden Centres. A friendly chat can sometimes open doors that a CV can't.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their values, recent projects, and how they operate. This will help you tailor your answers and show you're genuinely interested in the role.
✨Tip Number 3
Showcase your leadership skills during the interview. Share specific examples of how you've led teams, managed budgets, or improved performance metrics. This is your chance to shine and demonstrate your fit for the Head of Southern Region role.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep you on their radar. Plus, it shows your enthusiasm for the position!
We think you need these skills to ace Head of Southern Region in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of Southern Region role. Highlight your strategic leadership and performance management experience, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for operational excellence and how you can drive growth in our regions. Be sure to mention specific examples from your past roles.
Showcase Your Commercial Awareness: Since this role involves full P&L accountability, demonstrate your understanding of financial metrics and how you've used them to optimise performance in previous positions. We love numbers that tell a story!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at British Garden Centres
✨Know Your Numbers
As a candidate for the Head of Southern Region, you’ll need to demonstrate your commercial awareness. Brush up on P&L statements and be ready to discuss how you've maximised profitability in previous roles. This shows you understand the financial side of operations.
✨Showcase Your Leadership Style
Prepare examples that highlight your strategic leadership skills. Think about times when you’ve successfully led teams, mentored staff, or implemented regional strategies. This will help the interviewers see how you can drive growth and ensure consistency across locations.
✨Be Ready for Crisis Scenarios
Expect questions about crisis management. Prepare to share specific instances where you resolved customer service issues or operational emergencies. This will demonstrate your ability to handle pressure and maintain operational excellence.
✨Align with Company Values
Research British Garden Centres and understand their commitment to quality customer service and standards. Be prepared to discuss how your values align with theirs and how you can contribute to enhancing the guest experience across the regions.