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- Tasks: Lead and mentor regional managers to ensure operational excellence and profitability.
- Company: Join a family-run business known for quality service and a passion for plants.
- Benefits: Negotiable pay, staff discounts, annual car allowance, and free parking.
- Why this job: Make a real impact in a growing company while developing your leadership skills.
- Qualifications: Strong leadership skills and experience in performance management required.
- Other info: Flexible working hours with opportunities for career growth.
The predicted salary is between 43200 - 72000 £ per year.
Full Time 45 Hours Per Week –– Fully Flexible, Including Weekends.
British Garden Centres is a large UK retailer which is well known for its high-quality customer service, plants, and restaurants. As a growing family business, we are driven to have the best quality affordable restaurants.
We are looking for an overseer of regional managers who directs multiple regional managers to ensure consistent operational excellence, strategic alignment, and profitability across a large geographic area. Key duties include setting high-level targets, optimizing performance metrics, mentoring staff, and overseeing budget allocation to achieve company goals.
Skills Required
- Strategic Leadership: Develops and implements regional strategies aligned with company goals, driving growth and ensuring consistency across all locations.
- Performance Management: Evaluates Regional Managers (and their teams), analysing KPIs, financial reports, and operational metrics to maximize profitability.
- Operational Oversight: Monitors daily operations, ensuring compliance with company standards, safety regulations, and legal requirements across all sites.
- Talent Development: Recruits, trains, and mentors Regional Managers and senior staff to improve performance and career development.
- Budget & Financial Control: Manages, reviews, and approves regional budgets, expense reports, and financial statements.
- Communication & Reporting: Acts as the bridge between corporate leadership and regional teams, providing regular performance updates and reports.
- Crisis Management: Resolves escalated customer service issues, employee grievances, or operational emergencies.
Duties include
- Lead, coach and manage their people
- Commercially aware with full P&L accountability.
- Be passionate about standards and the best possible guest experience.
- Drive investment and projects across their regions
- Be competent in all aspects of food and health and safety.
What we offer
- Pay negotiable dependent on skills and experience.
- Staff discount for our Garden Centres and Restaurants.
- Annual Car Allowance.
- Discount at Woodthorpe Leisure Park.
- Free onsite car parking.
If you would like to join our family run business and bring your ideas and talents to our fast-growing company and forward-thinking team, we want to hear from you.
To apply
Please send your CV & cover letter to Ricky Towers, Group Restaurant Manager at rtowers@britishgardencentres.com
Applications close – Tuesday 10th February 2026
Due to the high volume of applications, we will only contact you if your application is successful.
Head of Northern Region in London employer: British Garden Centres
Contact Detail:
British Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Northern Region in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at British Garden Centres. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their values, recent projects, and challenges they face. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've successfully managed teams or projects in the past. Highlighting your strategic thinking and operational oversight will make you stand out as a candidate.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Head of Northern Region in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of Northern Region role. Highlight your strategic leadership and performance management experience to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how you can contribute to our family business. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to drive growth and manage teams effectively. Numbers and results speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at British Garden Centres
✨Know Your Numbers
As a Head of Northern Region, you'll need to be on top of your KPIs and financial metrics. Before the interview, brush up on relevant performance data and be ready to discuss how you've used these numbers to drive profitability in previous roles.
✨Showcase Your Leadership Style
This role requires strong strategic leadership. Prepare examples that highlight your experience in mentoring and developing teams. Think about specific situations where you’ve successfully led a team through challenges or achieved significant goals.
✨Understand the Business
Familiarise yourself with British Garden Centres' values and operations. Research their restaurants and customer service approach. Being able to articulate how your vision aligns with their goals will show that you're genuinely interested in the company.
✨Prepare for Crisis Scenarios
Crisis management is a key part of this role. Think of past experiences where you’ve had to resolve escalated issues. Be ready to discuss your approach to handling customer complaints or operational emergencies, demonstrating your problem-solving skills.
