Full Time 45 Hours Per Week –– Fully Flexible, Including Weekends.
British Garden Centres is a large UK retailer which is well known for its high-quality customer service, plants, and restaurants. As a growing family business, we are driven to have the best quality affordable restaurants.
This role will be within the restaurant side of our business.
We are looking for an overseer of Restaurant regional managers who directs multiple regional managers to ensure consistent operational excellence, strategic alignment, and profitability across a large geographic area. Key duties include setting high-level targets, optimizing performance metrics, mentoring staff, and overseeing budget allocation to achieve company goal
Skills Required
- Strategic Leadership: Develops and implements regional strategies aligned with company goals, driving growth and ensuring consistency across all locations.
- Performance Management: Evaluates Regional Managers (and their teams), analysing KPIs, financial reports, and operational metrics to maximize profitability.
- Operational Oversight: Monitors daily operations, ensuring compliance with company standards, safety regulations, and legal requirements across all sites.
- Talent Development: Recruits, trains, and mentors Regional Managers and senior staff to improve performance and career development.
- Budget & Financial Control: Manages, reviews, and approves regional budgets, expense reports, and financial statements.
- Communication & Reporting: Acts as the bridge between corporate leadership and regional teams, providing regular performance updates and reports.
- Crisis Management: Resolves escalated customer service issues, employee grievances, or operational emergencies
Duties include:
- Lead, coach and manage their people
- Commercially aware with full P&L accountability.
- Be passionate about standards and the best possible guest experience.
- Drive investment and projects across their regions
- Be competent in all aspects of food and health and safety.
What we offer:
- Pay negotiable dependent on skills and experience.
- Staff discount for our Garden Centres and Restaurants
- Annual Car Allowance
- Discount at Woodthorpe Leisure Park
- Free onsite car parking
If you would like to join our family run business and bring your ideas and talents to our fast-growing company and forward-thinking team, we want to hear from you.
Applications close – Monday 2nd November 2026
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Head of Northern Region – Restaurants employer: British Garden Centres
British Garden Centres in Enfield is an exceptional employer, offering a vibrant work culture that values teamwork and innovation in the horticultural sector. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while working in a dynamic environment surrounded by nature enthusiasts. With a commitment to customer satisfaction and staff motivation, this role provides a rewarding experience for those passionate about plants and gardening.
