At a Glance
- Tasks: Assist with EPOS operations and provide exceptional customer service in a vibrant garden centre.
- Company: Join British Garden Centres, where we prioritise great experiences for our customers.
- Benefits: Enjoy staff discounts, free parking, and a fun work environment.
- Other info: Flexible hours and opportunities for growth in a supportive team.
- Why this job: Be part of a dynamic team and enhance your skills in a fast-paced setting.
- Qualifications: Must be proactive, organised, and possess strong communication skills.
The predicted salary is between 13 - 16 € per hour.
Company Overview
At British Garden Centres, we aim to deliver a great experience in our Centres and create an exceptional customer service experience.
Position Summary
We are currently looking for an EPOS Assistant to work in this fast-paced and very customer-focused Centre. The successful candidate will be highly motivated, approachable, and have excellent people skills with a positive "can do" attitude plus a keen eye for detail.
Responsibilities
- Answering phone calls & emails
- Banking
- Onsite office duties
- Booking in orders
- Receipting deliveries on HHT
- Matching and filing delivery notes through EPOS and Paperless systems
- Maintaining and keeping EPOS system accurate
- Maintaining Paperless system
- Pricing and sorting stock
Qualifications and Skills
- This is a very hands-on role; you will need to be proactive, highly motivated, organised, and have good communication skills.
- You will be working as part of a team in a fast-paced environment.
- Good attention to detail.
- Methodical and able to work at pace.
- Ability to work to procedures.
- Good communicator.
- Computer literate with good administration skills.
- Experienced in manual handling.
- Ability to prioritise workload.
- Flexible and trustworthy.
- Alphabetically and numerically literate.
- Must be flexible in terms of hours and days worked.
Benefits
Benefits include staff car parking and staff discount at our Garden Centres and Restaurants as well as at our Leisure Park.
Garden Centre Team Member EPOS employer: British Garden Centres
At British Garden Centres, we pride ourselves on fostering a vibrant and supportive work environment where our team members can thrive. As a Garden Centre Team Member EPOS, you will enjoy benefits such as staff discounts across our centres and restaurants, alongside opportunities for personal growth in a dynamic, customer-focused setting. Join us to be part of a dedicated team that values your contributions and encourages a positive, can-do attitude.
StudySmarter Expert Advice🤫
We think this is how you could land Garden Centre Team Member EPOS
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on British Garden Centres. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show off your organisational skills! The job requires a keen eye for detail and the ability to keep things running smoothly. Bring up any relevant experiences where you've had to manage multiple tasks or maintain accuracy under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and tech-savvy, which is exactly what they’re looking for in an EPOS Assistant.
We think you need these skills to ace Garden Centre Team Member EPOS
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your positive attitude and approachability. Remember, we’re all about creating a great customer experience!
Tailor Your Application:Make sure to tailor your application to the EPOS Assistant role. Highlight your relevant skills, like your attention to detail and communication abilities. We love seeing how your experiences align with what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforwardness, especially in a fast-paced environment like ours. Make it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at British Garden Centres
✨Know Your EPOS Systems
Familiarise yourself with different EPOS systems and their functionalities. Being able to discuss your experience or knowledge of these systems will show that you're proactive and ready to hit the ground running.
✨Show Off Your People Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond for a customer, as this role is all about creating exceptional experiences.
✨Demonstrate Your Organisational Skills
Be ready to talk about how you manage your workload and prioritise tasks. You might want to share a time when you successfully juggled multiple responsibilities, as this will highlight your ability to thrive in a fast-paced environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics and the company culture at British Garden Centres. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
