At a Glance
- Tasks: Join us as a Garden Centre Team Member, ensuring customers have an amazing experience.
- Company: British Garden Centres is dedicated to exceptional customer service and a vibrant shopping atmosphere.
- Benefits: Enjoy staff discounts, free parking, and a fun work environment at our centres and restaurants.
- Other info: Flexible part-time hours with opportunities for growth in a fast-growing company.
- Why this job: Be part of a family-run business where your ideas matter and teamwork thrives.
- Qualifications: Basic horticulture knowledge, physical fitness for lifting, and excellent communication skills required.
Location: Alton
Contract type: Permanent
Hours: Full Time
Hours: 37.5 Hours Per Week Including Weekends
About Us
British Garden Centres is the UK’s largest family owned garden centre group, with 80 centres nationwide. Founded by the Stubbs family, the business has grown rapidly through significant expansion and acquisitions, evolving from its first site at Woodthorpe Garden Centre into a national brand.
The group now includes garden centres, restaurants, nurseries and distribution centres, employing more than 3,500 colleagues across the UK. Despite its scale, British Garden Centres maintains strong family values, a community focus, and a commitment to providing a welcoming and supportive environment for both customers and employees.
We are looking for a Garden Centre Team Members; you will be the heart of our operations and ensuring customers have the best experience in store.
You will need to be physically fit as some heavy lifting and moving involved. The job will require working outdoors in all weather conditions and moving heavy loaded trolleys through the plant department. Including full weekends, Bank Holidays, and holiday cover.
What we Offer
Benefits include Staff car parking and staff discount at our Garden Centres and Restaurants as well as at our Leisure Park.
Skills required
- Basic knowledge of horticulture.
- The role does involve heavy lifting and pulling large trollies so you must be physically fit.
- Good communication skills and able to work as part of a team.
- Work well under pressure.
- Professionalism and reliability.
- Good time management.
- Excellent customer service skills.
- Highly motivated and enthusiastic with a drive to succeed.
Duties will include
- Pricing, displaying.
- Tills
- Merchandising a variety of products.
- Moving furniture around departments.
- Quality customer service.
- General housekeeping.
- General maintenance and care of plants and all areas.
- Assisting customers with any advice and requirements.
If you would like to join our family run business and bring your ideas and talents to our fast-growing company and forward-thinking team, we want to hear from you.
How to apply
Please send your CV to: Lisa Sibley Garden Centre Manager
lsibley@britishgardencentres.com
Applications close
Friday 31st July 2026
Due to the high volume of applications, we will only contact you if your application is successful.
Garden Centre Team Member employer: British Garden Centres
British Garden Centres in Ambleside offers a vibrant work environment where team collaboration and customer satisfaction are at the heart of our operations. As a family-run business, we prioritise employee growth through ongoing training and development opportunities, ensuring that our staff feel valued and empowered. Join us to be part of a community that not only drives sales but also fosters a culture of excellence and care for both our customers and team members.
StudySmarter Expert Advice🤫
We think this is how you could land Garden Centre Team Member
✨Tip Number 1
Familiarise yourself with the products and services offered at British Garden Centres. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided excellent service in previous roles. Be ready to discuss specific situations where you went above and beyond for a customer.
✨Tip Number 3
Since the role involves physical tasks, consider mentioning any relevant experience that showcases your physical fitness and ability to handle heavy lifting. This could include previous jobs or even hobbies that require similar skills.
✨Tip Number 4
Demonstrate your teamwork abilities by discussing past experiences where you successfully collaborated with others. Highlighting your ability to work well under pressure will also be beneficial, as this is a key requirement for the role.
We think you need these skills to ace Garden Centre Team Member
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in customer service and horticulture. Emphasise any previous roles where you demonstrated good communication skills and teamwork.
Craft a Strong Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at British Garden Centres and how your skills align with their values.
Highlight Physical Fitness:Since the role involves heavy lifting, mention any relevant experience that demonstrates your physical fitness. This could include previous jobs or activities that required similar physical demands.
Showcase Customer Service Skills:Provide examples of how you've delivered excellent customer service in past roles. Use specific situations to illustrate your ability to handle pressure and assist customers effectively.
How to prepare for a job interview at British Garden Centres
✨Show Your Passion for Horticulture
Make sure to express your enthusiasm for plants and gardening during the interview. Share any personal experiences or knowledge you have about horticulture, as this will demonstrate your genuine interest in the role.
✨Demonstrate Physical Fitness
Since the job involves heavy lifting and moving large trolleys, be prepared to discuss your physical fitness. You might want to mention any relevant activities or experiences that showcase your ability to handle the physical demands of the job.
✨Highlight Customer Service Skills
Customer service is key in this role, so be ready to provide examples of how you've delivered excellent service in the past. Think of specific situations where you went above and beyond to help a customer.
✨Prepare for Teamwork Questions
As you'll be working as part of a team, expect questions about teamwork and collaboration. Prepare examples of how you've successfully worked with others in previous roles, focusing on communication and reliability.
