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For Companies At a Glance
- Tasks: Be the heart of our garden centre, ensuring customers have an amazing experience.
- Company: Join British Garden Centres, where exceptional customer service is our priority.
- Benefits: Enjoy staff discounts, free parking, and a fun work environment.
- Why this job: Get hands-on experience in horticulture while working with a passionate team.
- Qualifications: Basic horticulture knowledge and a positive attitude are key.
- Other info: Flexible part-time hours, perfect for students looking to earn while learning.
Overview
Garden Centre Team Member
Part Time 25 Hours Per Week Including Weekends.
At British Garden Centres, we aim to deliver a great experience in our Centres, and we go above and beyond in creating an exceptional customer service experience too.
Responsibilities
- Be the heart of our operations and ensure customers have the best possible experience in store.
- Pricing and displaying products.
- Merchandising a variety of products.
- Moving furniture around departments.
- Provide quality customer service and assist customers with advice and requirements.
- General housekeeping and till operations.
Skills / Qualifications
- Basic knowledge of horticulture.
- Physically fit (the role involves heavy lifting and moving).
- Good communication skills and able to work as part of a team.
- Ability to work well under pressure.
- Professionalism and reliability.
- Good time management.
- Excellent customer service skills.
- Highly motivated and enthusiastic with a drive to succeed.
Benefits
- Staff car parking and staff discount at our Garden Centres and Restaurants as well as at our Leisure Park.
How to apply
Please send your CV to: Tony Yates Garden Centre Manager
tyates@britishgardencentres.com
Applications close – Friday 3rd October 2025
Due to the high volume of applications, we will only contact you if your application is successful.
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Garden Centre Team Member employer: British Garden Centres
Contact Detail:
British Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Garden Centre Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on British Garden Centres. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing an exceptional experience, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show off your teamwork spirit! Highlight your ability to work well under pressure and how you’ve collaborated with others in previous roles. This will demonstrate that you’re not just a lone wolf but a valuable team player.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets to the right place. Plus, it shows you’re tech-savvy and keen to join the team at British Garden Centres!
We think you need these skills to ace Garden Centre Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Garden Centre Team Member role. Highlight any customer service experience and your knowledge of horticulture to catch our eye!
Show Your Enthusiasm: We love seeing candidates who are passionate about gardening and customer service. Use your cover letter to express why you want to join our team and how you can contribute to creating an exceptional experience for our customers.
Keep It Professional: While we appreciate a friendly tone, remember to keep your application professional. Check for spelling and grammar mistakes, and ensure your formatting is neat and tidy. First impressions count!
Apply Through Our Website: For the best chance of success, apply directly through our website. This way, your application will be processed more efficiently, and we’ll have all the information we need to consider you for the role.
How to prepare for a job interview at British Garden Centres
✨Know Your Horticulture Basics
Brush up on your basic horticulture knowledge before the interview. Being able to discuss plants, gardening techniques, and customer queries will show that you're genuinely interested in the role and can provide valuable advice to customers.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond for a customer or resolved a difficult situation. This will demonstrate your ability to create a great experience for customers at the garden centre.
✨Demonstrate Team Spirit
Since this role involves working as part of a team, be ready to talk about your experiences collaborating with others. Highlight any teamwork scenarios where you contributed to a positive outcome, showing that you can work well under pressure and support your colleagues.
✨Be Ready for Physical Challenges
As the job involves heavy lifting and moving furniture, be prepared to discuss your physical fitness and any relevant experiences. You might even want to mention how you manage your time effectively to handle these tasks while maintaining a high level of customer service.
