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- Tasks: Lead a team in maintaining the plant area and delivering exceptional customer service.
- Company: Join British Garden Centres, a family-run business focused on great customer experiences.
- Benefits: Enjoy onsite parking, staff discounts, and a supportive work environment.
- Why this job: Be part of a fast-paced team where your ideas and talents can shine.
- Qualifications: 2 years of plant knowledge and previous horticulture experience required.
- Other info: Training provided for forklift operation; must be physically fit for hands-on tasks.
The predicted salary is between 24000 - 36000 £ per year.
Full Time – 35 Hours Per Week – Including Weekends
At British Garden Centres, we aim to deliver a great experience in our Centres and create an exceptional customer service experience. We are looking for a Team Leader for Plants to work in this fast-paced and very customer-focused Centre. The successful candidate will be highly motivated, approachable, and have excellent people skills with a positive “can do” attitude plus a keen eye for detail. The successful candidate should be physically fit as this is a very hands-on role and some heavy lifting will be involved. A forklift truck license would be an advantage although not essential as training will be given. Experience in building or similar retail experience is preferred. Two years of plant knowledge is a must, and previous work within horticulture is required.
What we Offer:
- Benefits include onsite car parking and staff discount at our Garden Centres and Restaurants as well as the Woodthorpe Leisure Park.
Skills required:
- Excellent customer service.
- Supervisory experience.
- Able to work on one’s own initiative.
- Adhering to company policies.
- Work well under pressure.
- Good time management.
- Professionalism and reliability.
Duties will include:
- Maintain plant area.
- Supervising duties including key holder opening and closing store as required.
- Excellent customer service.
- Organising team schedules and any staff issues.
- Evaluating employee performance and providing training and guidance as needed.
- Filling in for absent employees and assisting teams as needed to successfully complete projects.
- Ensuring that employees follow company policies as well as health and safety regulations.
- Ensuring a high and consistent standard of customer service.
- Business compliance in accordance with Health and Safety and food safety laws and regulations.
If you would like to join our family-run business and bring your ideas and talents to our fast-growing company and forward-thinking team, we want to hear from you.
How to apply:
Please send your CV to Tony Yates, Garden Centre Manager. Applications close – Monday 26th May 2025. Due to the high volume of applications, if your application is successful, someone from the management team will be in touch with you. Thank you.
Garden Centre Team Leader – Plants employer: British Garden Centres
Contact Detail:
British Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Garden Centre Team Leader – Plants
✨Tip Number 1
Familiarise yourself with the specific plants and horticultural practices relevant to the role. Being knowledgeable about the plants you’ll be working with will not only impress during interviews but also show your genuine passion for the position.
✨Tip Number 2
Demonstrate your customer service skills in any interactions you have with the company, whether it’s through social media or during a visit to the garden centre. Showing that you can engage positively with customers will highlight your suitability for the role.
✨Tip Number 3
Network with current or former employees of British Garden Centres if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare to discuss your supervisory experience and how you've successfully managed teams in the past. Be ready to share specific examples that demonstrate your leadership skills and ability to handle pressure effectively.
We think you need these skills to ace Garden Centre Team Leader – Plants
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in horticulture and customer service. Emphasise any supervisory roles you've held and your plant knowledge, as these are key for the Team Leader position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for plants and customer service. Mention specific examples of how you've successfully led teams or improved customer experiences in previous roles.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job description, such as time management, professionalism, and the ability to work under pressure. Use bullet points for clarity.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at British Garden Centres
✨Show Your Passion for Plants
Make sure to express your enthusiasm for horticulture and plant care during the interview. Share specific examples of your experience with plants, as this role requires at least two years of plant knowledge.
✨Demonstrate Leadership Skills
As a Team Leader, you'll need to showcase your supervisory experience. Prepare to discuss how you've successfully managed teams in the past, including any challenges you faced and how you overcame them.
✨Highlight Customer Service Experience
Since excellent customer service is crucial for this role, be ready to provide examples of how you've gone above and beyond for customers in previous positions. This will show that you understand the importance of creating a positive experience.
✨Prepare for Physical Demands
Given that this is a hands-on role involving heavy lifting, it’s wise to mention your physical fitness and readiness to handle such tasks. If you have a forklift truck license, definitely bring that up as it could give you an edge.
