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- Tasks: Lead and inspire a team while ensuring customers have an amazing in-store experience.
- Company: Join British Garden Centres, a family-run business focused on exceptional customer service.
- Benefits: Enjoy onsite parking, staff discounts, and perks at our restaurants and leisure park.
- Why this job: Be part of a fast-growing team that values your ideas and talents in a vibrant environment.
- Qualifications: Excellent customer service skills and supervisory experience are essential.
- Other info: This role requires physical work in all weather; flexibility for weekends is a must.
The predicted salary is between 24000 - 36000 £ per year.
Full Time 35 Hours Per Week Including Weekends. At British Garden Centres, we aim to deliver a great experience in our Centres, along with creating an exceptional dining experience. As a Team Leader, you will lead, inspire, and develop an amazing team, ensuring all customers have a great in-store experience. This role involves physically demanding work in all types of weather, assisting customers, and maintaining the department.
What we Offer:
- Benefits include onsite car parking and staff discounts at our Garden Centres and Restaurants, as well as the Woodthorpe Leisure Park.
Skills Required:
- Excellent customer service.
- Supervisory experience.
- Able to work on one’s own initiative.
- Adherence to company policies.
- Ability to work well under pressure.
- Good time management.
- Professionalism and reliability.
Duties Will Include:
- Providing excellent customer service.
- Organising team schedules and addressing staff issues.
- Evaluating employee performance and providing training and guidance as needed.
- Filling in for absent employees and assisting teams to successfully complete projects.
- Ensuring that employees follow company policies and health and safety regulations.
- Maintaining a high and consistent standard of customer service.
- Assisting the centre manager in the operation of the centre, supporting him in all areas of health and safety, payroll, and finance.
- Overseeing the effective running of the plant area, ensuring plant care, commerciality, maximising sales, and minimising wastage.
If you would like to join our family-run business and bring your ideas and talents to our fast-growing company and forward-thinking team, we want to hear from you.
How to Apply:
Please send your CV to: Mike Forster Garden Centre Manager
Applications Close – Monday 24th March 2025. Due to the high volume of applications, if your application is successful, someone from the management team will be in touch with you. Thank you.
Garden Centre Team Leader – Plants employer: British Garden Centres
Contact Detail:
British Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Garden Centre Team Leader – Plants
✨Tip Number 1
Familiarise yourself with the specific plants and products offered at British Garden Centres. This knowledge will not only help you stand out during interviews but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Be ready to discuss how you inspired and developed your team, as this is crucial for the Team Leader position.
✨Tip Number 3
Prepare to discuss your customer service philosophy. Think of specific instances where you went above and beyond for customers, as this aligns perfectly with the company's commitment to delivering a great experience.
✨Tip Number 4
Research the company's values and culture. Understanding what British Garden Centres stands for will help you tailor your conversation and show that you're a good fit for their team.
We think you need these skills to ace Garden Centre Team Leader – Plants
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and supervisory roles. Emphasise any previous work in garden centres or similar environments to show you understand the industry.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for plants and gardening. Mention specific examples of how you've led teams and provided excellent customer service in past roles.
Highlight Relevant Skills: In your application, clearly outline your skills in time management, professionalism, and ability to work under pressure. Use bullet points for clarity and impact.
Follow Application Instructions: Ensure you send your application directly to Mike Forster as specified. Double-check that your CV and cover letter are attached before hitting send, and keep an eye on the application deadline.
How to prepare for a job interview at British Garden Centres
✨Show Your Passion for Plants
As a Team Leader in the plant department, it's crucial to demonstrate your enthusiasm for gardening and plants. Share your personal experiences with plants, any gardening projects you've undertaken, and how you can inspire your team and customers alike.
✨Highlight Your Leadership Skills
Discuss your previous supervisory experience and how you've successfully led a team. Be prepared to provide examples of how you've motivated staff, resolved conflicts, and ensured high standards of customer service in past roles.
✨Prepare for Customer Service Scenarios
Since excellent customer service is key, think of potential scenarios you might face in the garden centre. Prepare responses that showcase your problem-solving skills and ability to handle difficult situations while maintaining professionalism.
✨Demonstrate Time Management Abilities
The role requires good time management, especially when juggling team schedules and tasks. Be ready to discuss how you prioritise tasks, manage your time effectively, and ensure that both customer needs and team responsibilities are met.
