Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the customer service desk and manage till operations in a busy garden centre.
- Company: Join a family-run garden centre focused on customer satisfaction and community engagement.
- Benefits: Enjoy onsite parking, staff discounts, and a supportive team environment.
- Why this job: Be the face of our centre, interact with customers, and contribute to a positive shopping experience.
- Qualifications: Previous customer service experience and excellent communication skills are essential.
- Other info: Part-time role with flexible hours, including weekends; perfect for students!
Part Time 24 Hours per week Including Weekends. We are currently looking for a Customer Information Desk Assistant to work in our fast paced and very customer focused Centre. The successful candidate will be highly motivated, approachable and have excellent people skills with a positive “can do” attitude plus a keen eye for detail. Previous customer service experience is essential as you will be the face of our Centre, also supervising the till area. Working Thursday, Friday & Saturdays.
Duties will include:
- To greet customers on arrival into the store in a polite and friendly manner
- Actively promote the current benefits of joining our FREE family members club
- Deal with customer enquiries and assist them with directions within the Centre
- Quality customer service
- General daily housekeeping at the Centre
- Answering the phones
- Managing emails & POS
- Organising till assistants with any issues, lunch cover & rota coverage
Skills required:
- Good communication skills and able to work as part of a team
- Work well under pressure
- Professionalism and reliability
- Good time management
- Excellent customer service skills
- Highly motivated and enthusiastic with a drive to succeed
- Able to work using own initiative
What we offer:
We offer benefits including onsite parking and staff discount for our Garden Centres and Restaurants as well as Woodthorpe Leisure Park. If you would like to join our family run business and bring your ideas and talents to our fast growing company and forward thinking team, we want to hear from you.
To apply:
Please send your CV to: Fiona Oades Centre Manager foades@britishgardencentres.com
Applications Close Wednesday 2nd July 2025. Due to the high volume of applications, we will only contact you if your application is successful.
Garden Centre Team Leader Customer Service Desk & Tills employer: British Garden Centres
Contact Detail:
British Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Garden Centre Team Leader Customer Service Desk & Tills
✨Tip Number 1
Familiarise yourself with the products and services offered at our garden centre. This knowledge will not only help you answer customer queries more effectively but also demonstrate your genuine interest in the role during any discussions.
✨Tip Number 2
Showcase your customer service experience by preparing specific examples of how you've handled challenging situations in the past. This will highlight your problem-solving skills and ability to remain calm under pressure, which are crucial for this position.
✨Tip Number 3
Emphasise your teamwork abilities by discussing previous experiences where you collaborated with others to achieve a common goal. This is particularly important as you'll be supervising till assistants and working closely with the team.
✨Tip Number 4
Demonstrate your enthusiasm for the role by expressing your willingness to learn and adapt. Mention any relevant training or courses you've undertaken that relate to customer service or retail, as this shows your commitment to personal development.
We think you need these skills to ace Garden Centre Team Leader Customer Service Desk & Tills
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous customer service experience and any relevant skills that match the job description. Emphasise your ability to work under pressure and your excellent communication skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've provided excellent customer service in the past and how you can contribute to their team.
Highlight Relevant Skills: In your application, focus on skills such as time management, professionalism, and teamwork. Provide examples of situations where you've demonstrated these skills effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at British Garden Centres
✨Show Your Customer Service Skills
Since the role is heavily focused on customer service, be prepared to share specific examples from your previous experience. Highlight situations where you successfully resolved customer issues or went above and beyond to ensure customer satisfaction.
✨Demonstrate Teamwork
This position requires working as part of a team, so be ready to discuss how you collaborate with others. Share instances where you supported colleagues or contributed to a positive team environment, especially in high-pressure situations.
✨Exhibit a Positive Attitude
A 'can do' attitude is essential for this role. During the interview, maintain a positive demeanour and express enthusiasm for the position. Employers appreciate candidates who are motivated and eager to contribute to the team.
✨Prepare Questions About the Role
Asking insightful questions shows your interest in the position and the company. Consider asking about the team dynamics, opportunities for growth, or how success is measured in the role. This will also help you determine if the company is the right fit for you.
