At a Glance
- Tasks: Assist customers and manage EPOS systems in a vibrant garden centre.
- Company: Join the friendly team at British Garden Centres.
- Benefits: Enjoy staff discounts and convenient parking.
- Other info: Flexible hours and a chance to grow your customer service skills.
- Why this job: Be part of a dynamic environment while helping customers find their perfect plants.
- Qualifications: Strong communication skills and attention to detail are a must.
The predicted salary is between 20000 - 25000 € per year.
British Garden Centres is searching for an EPOS Assistant to join our team at Newton Regis Garden Centre. The role involves a variety of responsibilities including answering calls and emails, handling shop floor operations, and maintaining accurate EPOS systems.
Candidates should possess good attention to detail, be methodical and able to work at pace, and have strong communication skills. Flexibility in hours is essential.
Benefits include staff discounts and parking.
Garden Centre EPOS & Customer Service Assistant employer: British Garden Centres
At British Garden Centres, we pride ourselves on fostering a supportive and dynamic work environment at our Newton Regis location. As an EPOS & Customer Service Assistant, you'll enjoy benefits such as staff discounts and convenient parking, while also having the opportunity to grow your skills in a vibrant team dedicated to customer satisfaction and operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Garden Centre EPOS & Customer Service Assistant
✨Tip Number 1
Make sure to research British Garden Centres before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves answering calls and emails, being clear and confident in your responses will set you apart from other candidates.
✨Tip Number 3
Show off your attention to detail during the interview. You could mention specific examples of how you've maintained accuracy in previous roles, especially if it relates to EPOS systems or customer service.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're keen to join the British Garden Centres family.
We think you need these skills to ace Garden Centre EPOS & Customer Service Assistant
Some tips for your application 🫡
Show Off Your Communication Skills:Since the role involves answering calls and emails, make sure your application highlights your strong communication skills. We want to see how you can connect with customers and handle queries effectively.
Detail is Key:Pay attention to detail in your application. Mention any experience you have with EPOS systems or similar tasks. We love candidates who are methodical and can keep things running smoothly!
Flexibility Matters:Let us know about your flexibility in hours. This role requires adaptability, so if you can work varied shifts, make that clear in your application. We appreciate candidates who can fit into our dynamic schedule.
Apply Through Our Website:We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your details and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at British Garden Centres
✨Know Your EPOS Systems
Familiarise yourself with different EPOS systems, especially those commonly used in garden centres. Being able to discuss your experience or knowledge of these systems will show that you're prepared and understand the role's technical requirements.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your strong communication skills and ability to work at pace.
✨Demonstrate Attention to Detail
During the interview, highlight instances where your attention to detail made a difference. Whether it was maintaining accurate records or ensuring stock levels were correct, showing that you can be methodical will resonate well with the hiring team.
✨Be Flexible and Adaptable
Since flexibility in hours is essential for this role, be ready to discuss your availability and willingness to adapt to changing schedules. Showing that you can handle various tasks and shifts will make you a more attractive candidate.
