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- Tasks: Lead the Customer Information Desk, greet customers, and manage enquiries.
- Company: Join British Garden Centres, a vibrant and welcoming workplace.
- Benefits: Enjoy onsite parking and exclusive staff discounts.
- Other info: Part-time role with flexible hours in a beautiful setting.
- Why this job: Be the friendly face of our garden centre and make customers smile.
- Qualifications: Excellent communication skills and a positive attitude are essential.
The predicted salary is between 12 - 15 £ per hour.
British Garden Centres is seeking a Customer Information Desk Team Leader for their location in York and North Yorkshire. This part-time role requires excellent communication and customer service skills, with responsibilities including:
- Greeting customers
- Managing enquiries
- Supervising the till area
The successful candidate will possess a positive attitude and a motivation to succeed. Benefits include onsite parking and staff discounts. Interested candidates should send their CV to Fiona Oades at foades@britishgardencentres.com.
Garden Centre Customer Desk Team Lead (Part-Time) employer: British Garden Centres
Contact Detail:
British Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Garden Centre Customer Desk Team Lead (Part-Time)
✨Tip Number 1
Make sure to research British Garden Centres before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different situations at the Customer Information Desk. This will help you feel more confident when discussing your experience during the interview.
✨Tip Number 3
Dress smartly and arrive early for your interview. First impressions matter, and being punctual shows that you’re serious about the position. Plus, it gives you a moment to relax and gather your thoughts!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates and shows your enthusiasm for the role. And remember, you can always apply through our website for more opportunities!
We think you need these skills to ace Garden Centre Customer Desk Team Lead (Part-Time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any leadership roles you've had. We want to see how you can bring your skills to the Customer Information Desk Team Leader position!
Show Off Your Communication Skills: Since this role is all about interacting with customers, let us know about your communication style. Include examples of how you've successfully managed enquiries or resolved issues in the past.
Positive Attitude is Key: We love a positive vibe! In your application, share instances where your upbeat attitude made a difference in a customer interaction or team environment. It’ll help us see how you fit into our culture.
Apply Through Our Website: To make things easier for us both, apply through our website! It streamlines the process and ensures we get all the info we need to consider you for the role.
How to prepare for a job interview at British Garden Centres
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share examples of how you've handled difficult customers or resolved enquiries in the past. This will show that you understand the importance of excellent communication and can handle the responsibilities of the role.
✨Show Your Positive Attitude
British Garden Centres values a positive attitude, so make sure to convey your enthusiasm during the interview. Smile, maintain eye contact, and express your excitement about the opportunity to lead the Customer Information Desk. A genuine passion for helping customers will set you apart.
✨Familiarise Yourself with the Company
Do a bit of research on British Garden Centres and their values. Knowing about their products, services, and customer base will help you tailor your answers and demonstrate that you're genuinely interested in the company and the role.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of the interview. This could be about team dynamics, training opportunities, or how success is measured in the role. It shows that you're engaged and thinking about how you can contribute to the team.