Location: Alton
Contract type: Permanent
Hours: Full Time
Hours Per Week: 45 Hours Per Week Including Weekends
About Us
British Garden Centres is the UK’s largest family owned garden centre group, with 80 centres nationwide. Founded by the Stubbs family, the business has grown rapidly through significant expansion and acquisitions, evolving from its first site at Woodthorpe Garden Centre into a national brand.
The group now includes garden centres, restaurants, nurseries and distribution centres, employing more than 3,500 colleagues across the UK. Despite its scale, British Garden Centres maintains strong family values, a community focus, and a commitment to providing a welcoming and supportive environment for both customers and employees.
We are looking for a Deputy Garden Centre Manager to join our forward-thinking team. Working in the Garden Centre this is a high-volume environment with a fast turnaround.
The successful candidate should have proven managerial experience and be physically fit as this is a very hands-on role and some heavy lifting may be required. Horticultural experience essential.
A knowledge of plants would be nice to have, as is, excellent customer service and a high standard of visual merchandising is required as is previous retail management experience.
What we offer:
Benefits include onsite car parking and staff discount for our Garden Centres and Restaurants as well as the Woodthorpe Leisure Park.
Requirements of the Role:
- An inspirational leader for Centre staff ensuring that they receive clear direction and performance management within a culture of coaching and mentoring.
- Highly commercial and results driven with a proven track record in a management position.
- Positive and strong communicator and a skilled motivational people manager.
- Accountable for providing great customer service and have a keen eye for detail around the consumers’ experience in the Centre.
- A solution orientated thinker with excellent problem-solving skills.
- Good knowledge of Health & Safety standards.
- Strong interpersonal and organisational skills.
- Good knowledge of Microsoft Word and Excel
Duties include:
- Managing Garden Centre people resources
- Forward planning of work schedule
- Daily resource management to support effective customer service requirements
- Deployment of the team to deliver excellent shop floor standards
- Managing cash/till operations
- Operational Audit for compliance in those areas
- Key holder responsibilities to assist with opening and closing of the centres
Applications close Wednesday 19th August 2026
Due to the high volume of applications, we will only contact you if your application has been successful
Deputy Garden Centre Manager in Essex employer: British Garden Centres
British Garden Centres in Ambleside offers a vibrant work environment where team collaboration and customer satisfaction are at the heart of our operations. As a family-run business, we prioritise employee growth through ongoing training and development opportunities, ensuring that our staff feel valued and empowered. Join us to be part of a community that not only drives sales but also fosters a culture of excellence and care for both our customers and team members.
