At a Glance
- Tasks: Lead a dynamic team, ensuring smooth restaurant operations and exceptional customer service.
- Company: Join a well-established family business with a passion for great food.
- Benefits: Enjoy no evening shifts, competitive pay, and generous discounts at our restaurants and stores.
- Other info: Flexible hours and excellent career growth opportunities await you!
- Why this job: Be part of a vibrant team and make a real impact in the hospitality industry.
- Qualifications: Experience in hospitality, strong leadership skills, and a passion for customer service.
The predicted salary is between 22950 - 28050 £ per year.
Hours per Week: 20 Hours per Week Including Weekends
We are looking for an experienced Deputy Restaurant Manager who has a passion for creating excellent food as well as good organisational skills.
You will have proven capabilities for running a successful restaurant/kitchen and promoting excellent customer service.
You must be enthusiastic and wish to pro-actively develop the business.
This is a hands‑on role where teamwork and communication are vital.
The main function of the Deputy Restaurant Manager is to oversee staff, ensure that the business operation runs smoothly and handle escalated customer queries and grievances.
In addition, you will perform the duties and responsibilities for the Restaurant Manager in their absence.
Candidate needs to have experience as a Deputy Manager.
What we Offer
No evening work, split shifts or unsociable hours, year‑round business.
Security of working in a well‑established expanding family business & the associated benefits
Rate of pay negotiable, dependent upon skills and experience.
50% meal discount at any BGC restaurant & 20% discount at any BGC store, additionally discount rates available for Woodthorpe Leisure Park
Requirements of the Role
- Previous experience working in a busy hospitality venue.
- Thorough understanding of allergens and food safety.
- Excellent communication skills and able to work as part of a team.
- Strong IT & communication skills.
- Flexible in terms of days and hours worked to meet business demands.
- Solid leadership qualities with an ability to engage with a large team to drive service and standards.
- Knowledge of HACCP.
- Professionalism and reliability.
- Remains calm under pressure.
- Good time management.
- Level 2 basic food hygiene.
- Must be friendly & confident for this customer facing role.
Duties Include
- Organising team schedules, handling staff issues and sick leave
- Evaluating employee performance and providing training and guidance as needed
- Managing various department-specific initiatives and ensuring that these are completed within the scope, time and budget.
- Filling in for absent employees and assisting teams as needed to successfully complete projects.
- Ensuring that employees follow company policies, as well as health and safety regulations.
- Ensuring a high and consistent standard of customer service.
- Business compliance in accordance with Health and safety and food safety laws and regulations.
- Good IT skills – Excel and word
- Social media – Facebook
- Applications close – Thursday 3rd September 2026
If you’re application is successful, someone from the management team will be in touch with you.
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Deputy Restaurant Manager in Colwich employer: British Garden Centres
British Garden Centres in Ambleside offers a vibrant work environment where team collaboration and customer satisfaction are at the heart of our operations. As a family-run business, we prioritise employee growth through ongoing training and development opportunities, ensuring that our staff feel valued and empowered. Join us to be part of a community that not only drives sales but also fosters a culture of excellence and care for both our customers and team members.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Restaurant Manager in Colwich
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like British Garden Centres. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to British Garden Centres
Don't be shy about reaching out to British Garden Centres directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy Restaurant Manager in Colwich
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about British Garden Centres and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at British Garden Centres
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
