At a Glance
- Tasks: Lead a team to deliver exceptional dining experiences and maintain high standards.
- Company: Join British Garden Centres, a rapidly growing family business with 80 locations.
- Benefits: Enjoy no evening shifts, competitive pay, and generous discounts at restaurants and stores.
- Other info: Great career growth opportunities in a supportive environment.
- Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Experience in leadership, customer service, and food safety is essential.
The predicted salary is between 24000 - 30000 £ per year.
Location: Hayes
Contract type: Permanent
Hours: Full Time, 35 Hours per Week including Weekends
About Us: British Garden Centres is a rapidly growing business with 80 locations across the UK. We are dedicated to enhancing and maintaining our sites, ensuring an outstanding experience for both our customers and employees. Our ongoing investment in repairs, maintenance and development reflects our commitment to continuous improvement.
Role Overview: We are seeking an experienced Restaurant Team Leader to join our team; in this role you will be asked to perform a variety of managerial functions. This starts with providing our customers with consistently high-quality dining experience. To do this, you will need to motivate our staff and demonstrate superior customer service skills. As Team Leader, you will also help our team to meet its standards for quality. This will involve ensuring that all food health and safety requirements are met. Your job may require you to hire new staff, train them and create schedules that meet the dynamic needs of the kitchen.
What we offer:
- No evening work, split shifts or unsociable hours, year-round business.
- Security of working in a well-established expanding family business & the associated benefits.
- Rate of pay negotiable, dependent upon skills and experience.
- Closed Christmas Day, Boxing Day, New Year’s Day & Easter Sunday.
- 50% meal discount at any BGC restaurant.
- 20% discount at any BGC store, additionally discount rates available for Leisure Park.
Skills required:
- Excellent customer service skills.
- Strong FoH and BoH skills.
- Computer literate including Word and Excel.
- Barista experience.
- Good problem solver.
- Excellent communication skills.
- Good IT skills including Microsoft Excel and Word.
- Knowledge/experience of stock taking.
- Ability to drive sales and manage labour.
- Experience of food preparation and knowledge of food safety.
- Confidence in dealing with customers and complaints.
- Experience in leadership and a fast-paced food business essential.
Duties include:
- Establish and maintain excellent standards of guest service.
- Manage small team of staff.
- Assist with stock taking.
- Plan staff rotas.
- Deputise in the Restaurant Manager’s absence.
- Adhere to company policies and ensure that these are fully communicated to all team members.
- To establish and maintain the highest standards of hygiene in accordance with Health & Safety.
To apply: Please send your CV to: Sarah McNeish-Waltho, Regional Restaurant Manager, smcneish-waltho@britishgardencentres.com
Applications close – Tuesday 14th July 2026
Restaurant Team Leaders in Ambleside employer: British Garden Centres
At British Garden Centres, we pride ourselves on being an exceptional employer, offering a supportive and dynamic work environment for our Restaurant Team Leaders in Hayes. With no evening work and a commitment to employee well-being, we provide competitive pay, generous discounts, and opportunities for professional growth within our expanding family business. Join us to be part of a team that values quality service and fosters a culture of continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Team Leaders in Ambleside
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like British Garden Centres. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to British Garden Centres
Don't be shy about reaching out to British Garden Centres directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Team Leaders in Ambleside
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about British Garden Centres and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at British Garden Centres
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
