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For Companies At a Glance
- Tasks: Lead a dynamic restaurant team and ensure top-notch customer service.
- Company: Join a well-established family business with a friendly atmosphere.
- Benefits: Enjoy flexible hours, discounts on meals and products, and no late shifts.
- Why this job: Make a real impact by creating memorable dining experiences for customers.
- Qualifications: Experience in leadership and excellent customer service skills required.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
We are seeking an experienced Restaurant Team Leader to join our team; in this role you will be asked to perform a variety of managerial functions. This starts with providing our customers with consistently high-quality dining experience. To do this, you will need to motivate our staff and demonstrate superior customer service skills. As Team Leader, you will also help our team to meet its standards for quality. This will involve ensuring that all food health and safety requirements are met.
Your job may require you to hire new staff, train them and create schedules that meet the dynamic needs of the kitchen.
What We Offer
- No evening work, split shifts or unsociable hours, year‑round business.
- Security of working in a well‑established expanding family business & the associated benefits.
- Rate Of Pay Negotiable, Dependent Upon Skills And Experience.
- Closed Christmas Day, Boxing Day, New Year's Day & Easter Sunday.
- 50% meal discount at any BGC restaurant & 20% discount at any BGC store, additionally discount rates available for Leisure Park.
Skills Required
- Excellent customer service skills.
- Strong FoH and BoH skills.
- Computer literate including Word and Excel.
- Barista experience.
- Good problem solver.
- Excellent communication skills.
- Good IT skills including Microsoft Excel and Word.
- Knowledge/experience of stock taking.
- Ability to drive sales and manage labour.
- Experience of food preparation and knowledge of food safety.
- Confidence in dealing with customers and complaints.
Duties Include
- Experience in leadership and a fast‑paced food business essential.
- Establish and maintain excellent standards of guest service.
- Manage small team of staff.
- Assist with stock taking.
- Plan staff rotas.
- Assist manager in all duties.
- Deputise in the Restaurant Manager’s absence.
- Adhere to company policies and ensure that these are fully communicated to all team members.
- To establish and maintain the highest standards of hygiene in accordance with Health & Safety.
To Apply Please send your CV to Lisa Wilson Restaurant Manager lukowski@britishgardencentres.com Applications close –Thursday 22nd January 2026
Restaurant Team Leader in Albrighton employer: British Garden Centres
Contact Detail:
British Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Team Leader in Albrighton
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! As a Restaurant Team Leader, you'll need to handle various situations with grace. Think of examples from your past experiences where you’ve solved problems or improved customer satisfaction, and be ready to share them.
✨Tip Number 3
Don’t forget to ask questions during your interview! It shows you're engaged and keen to learn more about the role. Ask about team dynamics, training opportunities, or how they measure success in the restaurant.
✨Tip Number 4
Apply through our website for a smoother process! We want to make it easy for you to join our team, so using our platform ensures your application gets the attention it deserves. Plus, it’s a great way to stay updated on your application status!
We think you need these skills to ace Restaurant Team Leader in Albrighton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the restaurant industry, especially any leadership roles. We want to see how you've motivated teams and delivered excellent customer service, so don’t hold back on those examples!
Showcase Your Skills: In your application, emphasise your strong FoH and BoH skills, as well as your computer literacy. Mention any barista experience or knowledge of food safety, as these are key for the role. We love seeing candidates who can drive sales and manage labour effectively!
Be Personable: When writing your cover letter, let your personality shine through! We’re looking for someone who can connect with customers and handle complaints with confidence. Share a story that showcases your problem-solving skills and customer service prowess.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at British Garden Centres
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the restaurant's menu and any special dishes they offer. This shows your genuine interest in the role and helps you answer questions about food preparation and customer service confidently.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated staff or resolved conflicts. This will demonstrate your ability to manage a small team effectively, which is crucial for the Team Leader position.
✨Brush Up on Health & Safety Knowledge
Since the role involves ensuring food health and safety standards, be ready to discuss your knowledge of these regulations. You might want to review key points about hygiene practices and stock management to impress during the interview.
✨Practice Customer Service Scenarios
Anticipate questions related to customer service and complaints. Prepare to share specific instances where you provided excellent service or handled difficult situations. This will highlight your problem-solving skills and confidence in dealing with customers.
