Complaints Manager

Salary: £25,643 – £30,161 pro rata

(based on the full-time salary of £42,480 – £49,965 per annum)

Part Time: 24.75 hours/3 days per week

We are looking for a Complaints Manager to join the BFI. You will be responsible for overseeing and resolving any issues or complaints from customers and other stakeholders about our products or services ensuring these are handled efficiently, fairly, professionall…