At a Glance
- Tasks: Manage customer accounts, secure renewals, and identify upsell opportunities.
- Company: Leading risk management solutions provider in the UK and Ireland.
- Benefits: Starting salary up to £30,000, bonus scheme, and health support.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Join a dynamic team and make a real impact on customer retention.
- Qualifications: Experience in B2B sales and strong relationship-building skills.
The predicted salary is between 30000 - 30000 £ per year.
At British Engineering Services Group, we pride ourselves on being the leading end-to-end risk management solutions provider in the UK and Ireland. Our Electrical division focuses on electrical compliance, delivering essential Electrical Installation Condition Reports (EICRs), inspections, and electric vehicle charging solutions.
As a Renewals & Retention Sales Development Representative (SDR), you will manage and convert an existing customer portfolio to secure contract renewals and drive revenue growth, maximizing retention and identifying upsell opportunities.
- Proactively manage assigned accounts with upcoming renewals
- Engage customers up to 12 months ahead of renewal to understand needs and future plans
- Build strong relationships with key stakeholders and decision makers
- Identify and convert upsell opportunities within existing accounts
- Manage a structured renewals and upsell pipeline to ensure full coverage
- Produce accurate, commercially sound renewal and upsell quotations
- Apply CPI increases in line with company guidelines
- Prepare clear, professional proposals with itemised pricing
- Maintain 100% CRM compliance with accurate and up-to-date information
- Negotiate to secure contract renewals and increased contract value
- Ensure timely, accurate handover of renewed contracts to operational teams
- Deliver a professional and seamless customer experience throughout
What we offer:
- Starting salary up to £30,000 (depending on experience)
- Bonus scheme – approx. £6,000 additional annual OTE
- Company pension scheme
- Annual salary review
- 20 days annual leave (increasing up to 25 days) plus 8 bank holidays
- Extra day’s holiday on Christmas Eve each year
- Holiday buy scheme access
- Electric Vehicle salary sacrifice scheme
- Employee benefits portal discounts and savings
- Health and wellbeing support via Employee Assistance Programme
- Company-wide volunteering scheme
Requirements:
- Proven experience in B2B sales, account management or renewals
- Experience managing an existing customer portfolio
- Strong commercial awareness and negotiation skills
- Ability to identify and convert upsell opportunities
- Strong organisational and pipeline management skills
- Experience using CRM systems (Eworks or similar desirable)
- Excellent relationship building and stakeholder management skills
- Strong communication and presentation skills
- A proactive, structured and detail‑focused approach
- Experience in electrical services, compliance, or facilities management is desirable but not essential
We value diversity, equality and inclusion. British Engineering Services Group is a Real Living Wage employer and a signatory to the Armed Forces Covenant.
Sales Development Representative - Renewals & Retention employer: British Engineering Services Group
At British Engineering Services Group, we are committed to fostering a supportive and inclusive work environment that prioritises employee growth and well-being. As a Sales Development Representative in our Electrical division, you will benefit from competitive salaries, a robust bonus scheme, and a range of health and wellness initiatives, all while working in a dynamic team that values your contributions and encourages professional development. Our location in the UK and Ireland offers unique opportunities to engage with a diverse customer base, ensuring that your role is both meaningful and rewarding.
Contact Details:
British Engineering Services Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Development Representative - Renewals & Retention
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Development Representative - Renewals & Retention at British Engineering Services Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including British Engineering Services Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Development Representative - Renewals & Retention. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Development Representative - Renewals & Retention
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for British Engineering Services Group:When writing your cover letter, make sure to tailor your message specifically for British Engineering Services Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at British Engineering Services Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show British Engineering Services Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show British Engineering Services Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with British Engineering Services Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
