At a Glance
- Tasks: Manage customer accounts, secure renewals, and identify upsell opportunities.
- Company: Join British Engineering Services Group, a leader in risk management solutions.
- Benefits: Starting salary up to £30,000, bonus scheme, and generous leave.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Make a real impact by ensuring customer satisfaction and driving revenue growth.
- Qualifications: Experience in B2B sales or account management is essential.
The predicted salary is between 30000 - 30000 £ per year.
Who We Are In a Nutshell. At British Engineering Services Group, we pride ourselves on being the leading end to end risk management solutions provider in the UK and Ireland. That means it’s our job to help keep our customers’ assets legally compliant, operational and, above all else, safe. We’re able to achieve this with a team of only the very best, most talented people.
With safety our number one priority, it’s no surprise that our Electrical division is all about electrical compliance. We’re experts in this field, carrying out hundreds of essential Electrical Installation Condition Report (EICR’s) and other critical inspections for our customers every single day. What’s more, we are a leading specialist Electric Vehicle (EV) charging solutions provider, not only managing the end-to-end installation, but the ongoing routine safety examinations.
What will you be doing? As a Renewals & Retention Sales Development Representative (SDR) for British Engineering Services Group Electrical division, you will be responsible for managing and converting an existing customer portfolio to secure contract renewals and drive revenue growth. You’ll play a key role in maximising retention, identifying upsell opportunities and ensuring a seamless customer journey from early engagement through to renewal and handover.
You Will:
- Proactively manage assigned accounts with upcoming renewals
- Engage customers up to 12 months ahead of renewal to understand needs and future plans
- Build strong relationships with key stakeholders and decision makers
- Identify and convert upsell opportunities within existing accounts
- Manage a structured renewals and upsell pipeline to ensure full coverage
- Produce accurate, commercially sound renewal and upsell quotations
- Apply CPI increases in line with company guidelines
- Prepare clear, professional proposals with itemised pricing
- Maintain 100% CRM compliance with accurate and up-to-date information
- Negotiate to secure contract renewals and increased contract value
- Ensure timely, accurate handover of renewed contracts to operational teams
- Deliver a professional and seamless customer experience throughout
As Part Of Our Team, You Will Get:
- A starting salary up to £30,000 (depending on experience)
- Bonus scheme - approx. £6,000 additional annual OTE
- Company Pension Scheme
- Annual salary review
- 20 days annual leave (increasing by 1 day with each year of service up to 25 days) plus 8 bank holidays
- An extra day’s holiday to take on Christmas Eve each year
- Access to our holiday buy scheme
- Electric Vehicle salary sacrifice scheme
- Discounts and savings via our employee benefits portal
- Health and wellbeing support via our Employee Assistance Programme
- Company wide volunteering scheme
To Join Our Team, You Will Need:
- Proven experience in B2B sales, account management or renewals
- Experience managing an existing customer portfolio
- Strong commercial awareness and negotiation skills
- Ability to identify and convert upsell opportunities
- Strong organisational and pipeline management skills
- Experience using CRM systems (Eworks or similar desirable)
- Excellent relationship building and stakeholder management skills
- Strong communication and presentation skills
- A proactive, structured and detail‑focused approach
- Experience within electrical services, compliance or facilities management is desirable but not essential.
We want you to be you. Our focus on diversity, equality and inclusion is here to stay. Our team is made up of some of the most skilled and talented people and that’s what matters to us. At British Engineering Services Group, we want our people to know that they can be their true authentic selves at work, it really is that simple.
What’s more, we’re a Real Living Wage employer across our complete business and we are delighted to have pledged our commitment to the military community by signing the Armed Forces Covenant.
Go for it! Research suggests that some people tend to only apply for roles if they meet all requirements. If you don't meet every point above but still feel like you could really help make a difference in this role, please apply, you might be exactly what we’re looking for.
To apply for this role, simply click ‘Apply’. We ask for some basic contact information and a CV or your LinkedIn profile, it’s that easy! Please note, successful candidates will be required to complete the relevant background checks as part of the recruitment process.
British Engineering Services Group, where our people and our customers come before everything else.
Sales Development Representative - Renewals & Retention in Preston employer: British Engineering Services - Electrical
At British Engineering Services Group, we are committed to fostering a supportive and inclusive work environment where our employees can thrive. As a Sales Development Representative in our Electrical division, you will benefit from competitive salaries, a robust bonus scheme, and opportunities for professional growth, all while contributing to a company that prioritises safety and compliance. Our culture encourages authenticity and diversity, ensuring that every team member feels valued and empowered to make a meaningful impact.
Contact Details:
British Engineering Services - Electrical Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Development Representative - Renewals & Retention in Preston
✨Tip Number 1
Get to know the company inside out! Research British Engineering Services Group, their values, and their services. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to renewals and retention. Think about how you can demonstrate your experience in managing customer portfolios and upselling opportunities.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Sales Development Representative - Renewals & Retention in Preston
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Sales Development Representative. Highlight your experience in B2B sales and account management, and don’t forget to mention any relevant skills like negotiation and relationship building.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about renewals and retention, and how your background makes you a perfect fit for our team. Keep it professional but let your personality show through!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to manage accounts and drive revenue growth. Numbers speak volumes, so if you’ve increased sales or improved customer retention, make sure we see it!
Apply Through Our Website:We want to make this process as smooth as possible for you. So, head over to our website to apply! It’s straightforward – just fill in your details and upload your CV or LinkedIn profile. We can’t wait to hear from you!
How to prepare for a job interview at British Engineering Services - Electrical
✨Know Your Numbers
Before the interview, brush up on your sales metrics and achievements. Be ready to discuss specific examples of how you've managed renewals and upsells in previous roles. This will show that you understand the importance of driving revenue growth and can back it up with data.
✨Understand the Company’s Mission
Familiarise yourself with British Engineering Services Group's focus on risk management and electrical compliance. Knowing their mission will help you align your answers with their values and demonstrate that you're genuinely interested in contributing to their goals.
✨Build Rapport with Key Stakeholders
During the interview, think about how you can establish a connection with the interviewers. Mention any relevant experience you have in building relationships with decision-makers and stakeholders, as this is crucial for the role. A friendly, engaging approach can set you apart.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations related to renewals and upselling. Prepare examples from your past experiences where you successfully navigated challenges or turned around difficult customer interactions. This will showcase your problem-solving skills and proactive approach.
