At a Glance
- Tasks: Manage customer accounts, secure renewals, and drive revenue growth through upselling.
- Company: Join British Engineering Services Group, a leader in engineering solutions.
- Benefits: Starting salary up to £30,000, bonus scheme, and generous holiday allowance.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Make a real impact by enhancing customer relationships and driving business success.
- Qualifications: Experience in B2B sales or account management with strong negotiation skills.
The predicted salary is between 30000 - 30000 € per year.
About the Role
As a Renewals & Retention Business Development Manager for British Engineering Services Group, you will manage and convert an existing customer portfolio to secure contract renewals and drive revenue growth. You’ll play a key role in maximising retention, identifying upsell opportunities and ensuring a seamless customer journey from early engagement through to renewal and handover.
Key Responsibilities
- Proactively manage assigned accounts with upcoming renewals
- Engage customers up to 12 months ahead of renewal to understand needs and future plans
- Build strong relationships with key stakeholders and decision makers
- Identify and convert upsell opportunities within existing accounts
- Manage a structured renewals and upsell pipeline to ensure full coverage
- Produce accurate, commercially sound renewal and upsell quotations
- Apply CPI increases in line with company guidelines
- Prepare clear, professional proposals with itemised pricing
- Maintain 100% CRM compliance with accurate and up-to-date information
- Negotiate to secure contract renewals and increased contract value
- Ensure timely, accurate handover of renewed contracts to operational teams
- Deliver a professional and seamless customer experience throughout
Benefits
- A starting salary up to £30,000 (depending on experience)
- Bonus scheme
- Company Pension Scheme
- Annual salary review
- 20 days annual leave (increasing by 1 day with each year of service up to 25 days) plus 8 bank holidays
- An extra day’s holiday to take on Christmas Eve each year
- Access to our holiday buy scheme
- Electric Vehicle salary sacrifice scheme
- Discounts and savings via our employee benefits portal
- Health and wellbeing support via our Employee Assistance Programme
- Company wide volunteering scheme
Qualifications
- Proven experience in B2B sales, account management or renewals
- Experience managing an existing customer portfolio
- Strong commercial awareness and negotiation skills
- Ability to identify and convert upsell opportunities
- Strong organisational and pipeline management skills
- Experience using CRM systems (Eworks or similar desirable)
- Excellent relationship building and stakeholder management skills
- Strong communication and presentation skills
- A proactive, structured and detail‑focused approach
- Experience within electrical services, compliance or facilities management is desirable but not essential
Equal Employment Opportunity
Our focus on diversity, equality and inclusion is here to stay. We are a Real Living Wage employer across our complete business and are committed to the military community by signing the Armed Forces Covenant.
Business Development Manager - Renewals & Retention in Preston employer: British Engineering Services - Electrical
British Engineering Services Group is an exceptional employer that prioritises employee growth and well-being, offering a competitive starting salary, a bonus scheme, and a comprehensive pension plan. With a strong focus on diversity, equality, and inclusion, the company fosters a supportive work culture where employees can thrive, enjoy generous annual leave, and participate in community volunteering initiatives. Located in a dynamic industry, this role provides unique opportunities for professional development and meaningful engagement with clients.
Contact Detail:
British Engineering Services - Electrical Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Development Manager - Renewals & Retention in Preston
✨Tip Number 1
Start networking like a pro! Reach out to your existing contacts and let them know you're on the lookout for opportunities. Attend industry events or webinars to meet new people in the field – you never know who might have a lead for you!
✨Tip Number 2
Get your LinkedIn game on point! Make sure your profile is up-to-date and highlights your experience in B2B sales and account management. Engage with posts related to renewals and retention to show your expertise and attract potential employers.
✨Tip Number 3
Practice your pitch! Be ready to explain how you can help companies maximise retention and drive revenue growth. Tailor your message to highlight your negotiation skills and ability to build strong relationships with stakeholders.
✨Tip Number 4
Don’t forget to check out our website for openings! We’re always looking for talented individuals like you. Applying directly through our site can give you an edge, as we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Business Development Manager - Renewals & Retention in Preston
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Business Development Manager. Highlight your experience in B2B sales and account management, and don’t forget to mention any relevant skills like negotiation and relationship building.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the Renewals & Retention role. Share specific examples of how you've successfully managed customer portfolios and driven revenue growth in the past.
Showcase Your Achievements:When detailing your experience, focus on your achievements rather than just responsibilities. Use numbers and metrics where possible to demonstrate how you’ve maximised retention and identified upsell opportunities.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at British Engineering Services - Electrical
✨Know Your Numbers
Before the interview, brush up on your sales metrics and achievements. Be ready to discuss specific examples of how you've successfully managed renewals and upsells in the past. This will show that you understand the importance of driving revenue growth and can back it up with data.
✨Build Rapport with Stakeholders
Since relationship building is key for this role, think about how you can demonstrate your ability to connect with stakeholders. Prepare anecdotes that highlight your experience in engaging customers and understanding their needs, which will help you stand out as a candidate who can ensure a seamless customer journey.
✨Master the Art of Negotiation
Negotiation skills are crucial for securing contract renewals and increasing contract value. Come prepared with examples of successful negotiations you've conducted in the past. Think about what strategies worked well and how you can apply them in this new role.
✨Showcase Your CRM Savvy
Familiarity with CRM systems is a must for this position. If you've used Eworks or similar platforms, be ready to discuss how you've leveraged these tools to manage your pipeline effectively. Highlight your organisational skills and how you maintain accurate, up-to-date information to drive results.
