British Cycling in Manchester is seeking a Customer Experience Support Advisor to provide friendly, accurate help across channels and keep records up to date.
You will respond to membership, events and volunteering queries, guide customers to products and services, and escalate complex issues when needed.
The role offers a competitive salary with benefits such as cycle-to-work, generous holidays and pension, emphasizing inclusive service and positive customer journeys.
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Member Experience & Support Advocate in Manchester employer: British Cycling
Grand Depart GB 2027 Ltd is an exceptional employer that offers a unique opportunity to be part of a landmark international sporting event, fostering a dynamic and collaborative work culture. With a focus on social impact and community engagement, employees benefit from a supportive environment that encourages professional growth and development, while enjoying the flexibility of hybrid working arrangements. Join us in making history and contributing to a project that aims to boost mental wellbeing and economic growth across the UK.
