The British Council is hiring for a Erasmus+ Customer Experience role to act as the first point of contact for applicants, beneficiaries and stakeholders. You will provide high‑quality support across phone, email and digital channels, ensuring a professional and helpful service.
You will handle information guidance, resolve enquiries, maintain records, and escalate complex issues. The role requires Welsh language proficiency for Wales, and a degree or equivalent experience.
#J-18808-LjbffrWelsh-Speaking Erasmus+ CX Specialist employer: British Council
The British Council is an exceptional employer, offering a dynamic work environment that champions inclusion and diversity. With flexible hybrid working arrangements and a strong commitment to social impact, employees have ample opportunities for professional growth and development while contributing to meaningful initiatives that make a difference in communities across the UK.
