At a Glance
- Tasks: Coordinate teaching operations and provide logistical support across Bangkok, ensuring smooth delivery of services.
- Company: Join the British Council, a leader in education and cultural connections worldwide.
- Benefits: Enjoy 22 days annual leave, medical insurance, and professional development opportunities.
- Other info: Diverse and inclusive workplace committed to equality and safeguarding.
- Why this job: Make a real impact in education while working in a dynamic, people-focused environment.
- Qualifications: Fluency in Thai and English, with experience in customer service and operations management.
The predicted salary is between 30000 - 40000 £ per year.
We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire.
Location: Bangkok, Thailand
Contract Type: Indefinite
Right to work: As we cannot sponsor work passes, applicants must already have the right to live and work in Thailand.
Closing Date: Sunday, 12 July 2026 - 23:59 China Time (GMT +8)
Role Purpose & Accountabilities:
We are seeking a dedicated professional to provide essential coordination and logistical support for our teaching operations across Thailand, with a primary focus on Bangkok. This in-person role is based at a teaching location in Bangkok and involves regular travel within the city and surrounding provinces, with occasional trips further afield. You will deliver a range of administrative and customer services, ensuring student registration, care, and re-registration processes comply with corporate policies while upholding high teaching and service standards. Maintaining accurate records, drafting routine documentation, and performing basic analysis to support process improvement will be key. You will provide logistical support for internal and external activities, ensuring they run smoothly. Responding to customer enquiries, you will identify and escalate complex issues as needed, proactively alerting teams to any concerns impacting teaching delivery or customer experience. You will build effective liaisons to coordinate events and resolve issues. Understanding and adhering to risk management procedures, including child protection and financial protocols, is essential, as is ensuring compliance when handling data. You will monitor small-scale resources, plan your own work priorities, and coordinate others to complete tasks efficiently to agreed quality and time standards. This is a hands-on, people-focused role for someone who thrives in a dynamic, operational environment.
Role specific skills, knowledge and experience:
- Language Proficiency: Fluency in Thai (reading, writing, speaking, listening); High degree of communicative competency in English in all 4 skills (reading, writing, listening, speaking)
- Education: University degree or equivalent in a relevant subject or discipline Essential
- Experience in a customer focused environment.
- Experience of working in business operations management.
- Experience of working in an educational institute.
- Experience of working in operations in the education sector.
- Experience of working in procurement and / or supply chain management.
- Experience of cost management.
- Experience of working in a dispersed team.
- Experience of line management.
- Access to personal transport is desirable but not required.
Benefits:
- 22 days of Annual Leave
- Annual Discretionary Bonus
- Non-consolidated bonus
- Medical Insurance Coverage with Corporate Medical Excess Claim Coverage:
- OPD up to THB 2,000 per day (30 times per year)
- IPD up to THB 5,000 per day.
- Emergency and Accident will be covered 24 hours. Coverage of THB 20,000
- 9.03% of Provident Fund contribution from the Employer (after completing a probation)
- Professional development - Ongoing learning and career growth opportunities to support your development.
A connected and trusted UK in a more connected and trusted world.
Equality, Diversity and Inclusion Statement: We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.
Safeguarding Statement: The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.
If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org
Teaching Operations Coordinator employer: British Council
The British Council is an exceptional employer, offering a vibrant work culture in Bangkok that fosters professional growth and development. With a commitment to equality, diversity, and inclusion, employees benefit from generous annual leave, comprehensive medical insurance, and opportunities for ongoing learning, all while contributing to meaningful educational initiatives that connect people across the globe.
StudySmarter Expert Advice🤫
We think this is how you could land Teaching Operations Coordinator
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
✨Showcase Your Teaching Skills
Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like British Council looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
If you're still in education or have access to an alumni network, make the most of your university's career services. They often have exclusive job listings and workshops tailored to students wanting to break into full-time roles in education technology.
✨Apply Directly Via Company Websites
When you come across roles like Teaching Operations Coordinator at British Council, make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!
We think you need these skills to ace Teaching Operations Coordinator
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at British Council, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of British Council and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at British Council
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that British Council might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at British Council.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
