At a Glance
- Tasks: Maximise revenue growth and build relationships with key stakeholders.
- Company: Join the British Council, a leader in education and cultural connections.
- Benefits: Competitive salary, commitment to diversity, and opportunities for professional growth.
- Other info: Work in a supportive environment that values equality and inclusion.
- Why this job: Make a real impact by promoting British culture and education globally.
- Qualifications: Degree in Business or Education; experience in key account management required.
The predicted salary is between 40179 - 40179 £ per year.
We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire.
Role purpose
This role is responsible for maximizing revenue growth by ensuring alignment between propositions and go-to-market efforts, enabling sales channels with the insight, tools, and support needed to succeed. The Recognition Manager position provides Key Account Management for recognising organisations and government bodies, nurturing stakeholder and partner relationships over time, proactively identifying opportunities to retain and grow recognition for British Council E&E products and managing risk.
Role Accountabilities
- Account & Stakeholder Management: Building and managing stakeholder relationships to deliver commercial and impact targets using KAM (Key Account Management) tools. Monitoring account performance against KPIs and implementing corrective actions. Identifying opportunities to retain and grow key accounts for promoting recognition of British Council products. Contributes to corporate strategy through collaboration, forums, and networks to enable achievement of British Council commercial and impact targets.
- Sector / Subject Expertise: Manages development and submission of high-quality, compliant proposals and bids with cross-functional input. Represents the organisation in stakeholder engagements and negotiations to protect and advance strategic interests.
- Risk & Compliance: Monitoring stakeholder feedback to drive service improvements aligned with policies and priorities. Identifying and mitigating risks in line with corporate policies.
- Brand & Market Positioning: Using market insights to strengthen competitiveness and reputation. Collaborating with internal teams to align on market priorities. Overseeing marketing, PR, and advocacy activities. Identifying and driving new promotional and growth opportunities with ROI focus.
- Commercial / Financial Management: Negotiates global contracts aligned with agreed frameworks and standards. Ensures resources and investment to support growth. Supports data systems for reporting and forecasting. Monitors performance and investigates variances.
- Leadership & Management: Leading delivery of the annual channel development workplan across teams. Supporting training to improve team effectiveness. May line manage a small, local team of more junior staff. Contributing to wider proposition strategy development.
Qualifications and Work experience
- Qualification and Education: Degree in Business or Education.
- Language Requirement: The British Council systems and global processes operate in English. Written and verbal proficiency in English is required.
- Work Experience Essentials: Knowledge of global industry landscape and British Council E&E product portfolio. Demonstrable experience of successful key account management for a global product or service. Demonstrable experience of delivering complex global services or products. Demonstrable experience of being proactive in coming up with creative solutions and ideas for the benefit of recognising organisations and for the organisation. Skilled in analysing markets, identifying opportunities and responding to changes in the external environment to deliver tangible business results. Demonstrable experience of strategic thinking and ability to translate into specific plans to deliver business outcomes. Demonstrable experience of developing, negotiating and monitoring global contracts, holding to account and taking remedial action when necessary.
- Desirables: Demonstrates evidence of successfully adding value to an established proposition. Experience of working in the international higher education market.
Important information
- British Council Pay band: Grade 8/E
- Salary: UK annual gross amount: From £40,179
- Location: UK
- Proof of Identity requirements & right to work in country: You must have the legal right to work in the stated location. Visa sponsorship and relocation assistance are not provided.
- Closing Date: 10 Sept 2026 (23.59 ICT)
A connected and trusted UK in a more connected and trusted world.
Equality, Diversity and Inclusion Statement
We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.
Safeguarding Statement
The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.
If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org
Recognition Manager employer: British Council
The British Council is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets education. With a strong commitment to employee development, you will have access to numerous growth opportunities and a collaborative culture that values diverse perspectives. Join us to make a meaningful impact on learners worldwide while enjoying the unique advantages of working in a globally recognised organisation dedicated to cultural exchange and educational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Recognition Manager
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We think you need these skills to ace Recognition Manager
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
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Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of British Council. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at British Council
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with British Council, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at British Council, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for British Council could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
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