At a Glance
- Tasks: Coordinate workforce resources for teaching and exams, ensuring smooth operations and compliance.
- Company: Join the British Council, a leader in education and cultural connections worldwide.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Diverse and inclusive workplace committed to equality and safeguarding.
- Why this job: Make a real impact by supporting education and exams across the UK and beyond.
- Qualifications: Degree or equivalent experience with strong organisational and communication skills.
The predicted salary is between 28520 - 35520 £ per year.
We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire.
Role Description / Purpose
The purpose of this role is to support the planning, allocation, and deployment of workforce resources required to deliver Teaching and Exams activities across a country or location. The role is responsible for managing the contracting, availability, readiness checks, and scheduling of Venue Staff, Examiners, and Teaching Assistants. It also supports teacher contracting and works closely with Delivery and Academic teams to coordinate scheduling, ensuring alignment with timetabling requirements and teaching delivery needs. The postholder collaborates with centralised, hubbed, or outsourced workforce teams to standardise and centralise workforce administration processes. They are responsible for ensuring the accuracy, consistency, and timeliness of workforce data, while supporting efficient workforce operations and resource deployment across Teaching and Exams activities.
Role Accountabilities
Join our Global Operations team and play a key role in ensuring the successful delivery of Teaching and Exams services. As a Workforce Resourcing Coordinator, you will work closely with Delivery, Planning, Academic, HR, Finance and central service teams to ensure the right people are contracted, onboarded, compliant, and deployed to meet operational commitments. You will be responsible for supporting the end-to-end coordination of Venue Staff, Examiners and Teaching Assistants, including contracting, onboarding, availability management, readiness checks, scheduling and deployment. In addition, you will support teacher contracting and collaborate with Delivery and Academic teams to ensure workforce plans align with timetabling and teaching delivery requirements. In this role, you will maintain accurate workforce data and documentation, ensuring compliance with safeguarding, security, right-to-work, training and vetting requirements. You will act as a key point of contact for workforce-related queries, providing clear communication and guidance on scheduling, onboarding and compliance processes. Working closely with centralised, hubbed and outsourced teams, you will help streamline workforce administration, support payment processing and working time reconciliation, and contribute to efficient workforce utilisation and cost-effective resource deployment.
Qualifications & Experience
- Education: Degree or equivalent experience.
- Role specific knowledge and experience: Experience coordinating secure, regulated service delivery environments (e.g., exams, logistics, or events). Understanding of compliance, safeguarding and screening requirements. Strong process management and organisational skills. Ability to work to deadlines in a fast-paced operational environment. Experience supervising staff, contractors or temporary workforce teams.
- Role specific skills: Workforce scheduling and allocation. Stakeholder communication and coordination. Data accuracy and process control. Compliance management, including safeguarding and exam security.
Further Information
- Language: The British Council systems and global processes operate in English. Written and verbal proficiency in English is required.
- Right to Work: Please note that candidates must have the pre-existing, legal right to work in the listed location/s at the time of application. Mobility / relocation / visa sponsoring support will not be provided.
- Country / Location: London, UK (Hybrid role)
- Pay Band: 6
- Annual Salary: £25,520 onwards plus London Market allowance of £3,300 if London based
- Business Unit: English and Exams
- Contract Type: Indefinite
- Closing Date: Tuesday, 21 July 2026 - 23:59 Philippine Time (GMT +8) / 16:59 UK time (BST)
Equality, Diversity and Inclusion Statement
We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.
Safeguarding Statement
The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.
Workforce Resource Coordinator UK in London employer: British Council
The British Council is an exceptional employer, offering a dynamic work environment that champions inclusion and diversity. With flexible hybrid working arrangements and a strong commitment to social impact, employees have ample opportunities for professional growth and development while contributing to meaningful initiatives that make a difference in communities across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Workforce Resource Coordinator UK in London
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We think you need these skills to ace Workforce Resource Coordinator UK in London
Some tips for your application 🫡
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How to prepare for a job interview at British Council
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