The British Council is seeking an experienced Cluster Sales & Service Manager to lead customer service and sales operations across multiple centres and countries. You will set objectives, coach managers, and drive performance to deliver exceptional customer outcomes and revenue growth.
Working with Teaching, Marketing, Sales and Operations, you will oversee end-to-end journeys, manage escalations, implement service recovery, and ensure compliance, safeguarding and data protection.
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Hybrid Cluster Sales & Service Leader - Education Ops employer: British Council
The British Council is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets education. With a strong commitment to employee development, you will have access to numerous growth opportunities and a collaborative culture that values diverse perspectives. Join us to make a meaningful impact on learners worldwide while enjoying the unique advantages of working in a globally recognised organisation dedicated to cultural exchange and educational excellence.
