The British Council is seeking a visionary Senior Leader to shape global Customer Operations across English & Exams, driving exceptional customer experiences and sustainable growth. This role oversees B2C Sales, Digital Services Delivery and Operations Delivery, with a focus on strategic direction and performance across international markets.
The role requires senior leadership experience, strong stakeholder management and a track record of delivering transformational change in complex
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Global Head of Customer Operations & Digital Delivery employer: British Council
The British Council is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets education. With a strong commitment to employee development, you will have access to numerous growth opportunities and a collaborative culture that values diverse perspectives. Join us to make a meaningful impact on learners worldwide while enjoying the unique advantages of working in a globally recognised organisation dedicated to cultural exchange and educational excellence.
