The British Council is seeking a Cluster Sales & Service Manager to lead customer service and sales operations across multiple centres and countries. You will drive commercial performance, ensure outstanding customer experience, and manage a diverse team to deliver strategic objectives.
Reporting to regional leadership, you will shape service standards, performance metrics, and governance, while collaborating with Teaching, Marketing, Sales and Operations to optimise the end-to-end customer
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Global Cluster Sales & Service Leader employer: British Council
The British Council is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets education. With a strong commitment to employee development, you will have access to numerous growth opportunities and a collaborative culture that values diverse perspectives. Join us to make a meaningful impact on learners worldwide while enjoying the unique advantages of working in a globally recognised organisation dedicated to cultural exchange and educational excellence.
